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USB 2.0 device is not working in USB 3.0 ports

Tags:
  • Port
  • Systems
  • USB3
  • Devices
  • USB
Last response: in Systems
April 16, 2014 5:19:18 AM

I have a Ubuntu 12.04 system. To that system I have one USB 3.0 port. In this port I am trying use my USB 2.0 device. But every time when I plugged that USB 2.0 device into that USB 3.0 port,system gets hanged though I tired to shutdown but it won't allow me.

But same type of device I used for USB 2.0 it works fine.

So I have a question as " How can allow USB 3.0 port to use USB 2.0 device or did is there any way for converting USB 3.0 port to USB 2.0 port like drivers or something".

Suggestions can also appreciating. Thanks in advance.

More about : usb device working usb ports

Best solution

April 16, 2014 5:53:57 AM

USB2 via USB3 = hang, would probably suspect the drivers have a compatibility issue.
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June 1, 2016 5:13:13 PM

shrikant1712 said:
I have a Ubuntu 12.04 system. To that system I have one USB 3.0 port. In this port I am trying use my USB 2.0 device. But every time when I plugged that USB 2.0 device into that USB 3.0 port,system gets hanged though I tired to shutdown but it won't allow me.

But same type of device I used for USB 2.0 it works fine.

So I have a question as " How can allow USB 3.0 port to use USB 2.0 device or did is there any way for converting USB 3.0 port to USB 2.0 port like drivers or something".

Suggestions can also appreciating. Thanks in advance.


I have the same symptoms on a Surface Pro 3. I have tried uninstalling USB drivers several times via several methods to enter this control panel function. The behaviour remains consistent, all devices - all USB 3 work fine, all USB 2 do not work.

This is almost certainly a driver issue. A Toshiba Dynadock USB-3 to computer and USB-3 and USB-2 ports to the external world. Everything works fine Dynadock connected with USB-3 external drive connected via Dynadock. Then connect any USB-2 device to the Dynadock and the connection fails.

Simiarly USB-2 devices do not work direct connect and USB-3 devices do work direct connect and Dynadock works fine with other machines.

I have updated from Windows 8 to Windows 10 during the period of this problem - with no change.

HELP *PLEASE*.

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