Help needed, Graphics card problem.

Wouzer93 · Apr 16, 2014

Hi I just bought this Asus GTX 770 Nvidia GeForce DirectCU II OC 2GB GDDR5 Graphics Card (PCI Express 3.0, HDMI, DVI-I, DVI-D, Display Port, 256 Bit, 3D Vision Ready, GPU B. After putting it into my PC and turning it on I got 5 beeps then a slight pause then 5 beeps then slight pause. When I opened it up to look at it, the indicators show up as green where I inserted the cables into and if I take one out its red. So I think I have done the correct thing putting it in. I'm not sure what the problem is.

Here is the pc I have, http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03030800-19%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&sp4ts.oid=5151854&ac.admitted=1397668871448.876444892.492883150

Rattray96 · Apr 16, 2014

Is the pc booting up ?

Wouzer93 · Apr 16, 2014

Rattray96 :

Thanks for the reply,

No it doesn't boot, I can't see anything on the monitor, all that happens is I press power button, it then flashes amber instead of constant blue. It begins to beep I think 5 times, it beeps 5 times about 3 or 4 times.

Rattray96 · Apr 16, 2014

Not too sure but maybe you don't have enough power to boot since you only have 600w hp psu

Wouzer93 · Apr 16, 2014

Is there anyway I can narrow it down to the psu because I do t really want to buy a new psu and then it not doing anything.

Rattray96 · Apr 16, 2014

I'm looking into it now

Wouzer93 · Apr 16, 2014

Rattray96 :

If u need to know anything else just ask.

Rattray96 · Apr 16, 2014

Ok check your hard drive is plugged in proper and monitor cord is plugged into the video card and monitor

Wouzer93 · Apr 16, 2014

Rattray96 :

Still nothing

Rattray96 · Apr 16, 2014

Could you count the beeps and times the light flashes need to know exactly how many times

Avocade · Apr 16, 2014

Look up what the beep trouble code means on the manufacturers website or in the manual.

Wouzer93 · Apr 16, 2014

Rattray96 :

Beeps and flashes 5 times followed by a 3 sec pause then does this another 4 times (5 beeps, 5 times)

Rattray96 · Apr 16, 2014

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/mostViewedDisplay/?sp4ts.oid=5151854&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay=wsrp-navigationalState%3DdocId%253Demr_na-bph07107-84%257CdocLocale%253Den_US&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

Here is the beep and led codes for your pc that I'm using to try and find out what could be the problem

Wouzer93 · Apr 16, 2014

Rattray96 :

So according to that it's memory?

Rattray96 · Apr 16, 2014

That's what it says. Have you tried your old video card to see if it will boot with that. And try the first steps in that link I posted.

Wouzer93 · Apr 16, 2014

Rattray96 :

At times like this I'm glad I'm so stupid because I wouldn't feel so happy right now. The graphics card was a bit on the big size which made it hit one of the ram slots causing the end to prize open. Ty for all your help .

Wouzer93 · Apr 16, 2014

Rattray96 :

However the problems don't end there. Now that it boots it stays on the boot screen and says press esc key for startup menu, I press esc and nothing happens

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Help needed, Graphics card problem.

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