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Help needed, Graphics card problem.

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  • Graphics Cards
  • Graphics
Last response: in Graphics & Displays
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April 16, 2014 10:25:54 AM

Hi I just bought this Asus GTX 770 Nvidia GeForce DirectCU II OC 2GB GDDR5 Graphics Card (PCI Express 3.0, HDMI, DVI-I, DVI-D, Display Port, 256 Bit, 3D Vision Ready, GPU B. After putting it into my PC and turning it on I got 5 beeps then a slight pause then 5 beeps then slight pause. When I opened it up to look at it, the indicators show up as green where I inserted the cables into and if I take one out its red. So I think I have done the correct thing putting it in. I'm not sure what the problem is.

Here is the pc I have, http://h20565.www2.hp.com/portal/site/hpsc/template.PAG...

More about : needed graphics card problem

April 16, 2014 10:30:26 AM

Is the pc booting up ?
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April 16, 2014 10:33:28 AM

Rattray96 said:
Is the pc booting up ?


Thanks for the reply,

No it doesn't boot, I can't see anything on the monitor, all that happens is I press power button, it then flashes amber instead of constant blue. It begins to beep I think 5 times, it beeps 5 times about 3 or 4 times.
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April 16, 2014 10:35:28 AM

Not too sure but maybe you don't have enough power to boot since you only have 600w hp psu
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April 16, 2014 10:37:14 AM

Is there anyway I can narrow it down to the psu because I do t really want to buy a new psu and then it not doing anything.
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April 16, 2014 10:41:21 AM

I'm looking into it now
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April 16, 2014 10:43:24 AM

Rattray96 said:
I'm looking into it now


If u need to know anything else just ask.
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April 16, 2014 10:46:29 AM

Ok check your hard drive is plugged in proper and monitor cord is plugged into the video card and monitor
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April 16, 2014 10:48:54 AM

Rattray96 said:
Ok check your hard drive is plugged in proper and monitor cord is plugged into the video card and monitor


Still nothing
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April 16, 2014 10:49:53 AM

Could you count the beeps and times the light flashes need to know exactly how many times
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a b U Graphics card
April 16, 2014 10:50:19 AM

Look up what the beep trouble code means on the manufacturers website or in the manual.
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April 16, 2014 10:52:30 AM

Rattray96 said:
Could you count the beeps and times the light flashes need to know exactly how many times


Beeps and flashes 5 times followed by a 3 sec pause then does this another 4 times (5 beeps, 5 times)
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April 16, 2014 11:01:51 AM

That's what it says. Have you tried your old video card to see if it will boot with that. And try the first steps in that link I posted.
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April 16, 2014 11:11:12 AM

Rattray96 said:
That's what it says. Have you tried your old video card to see if it will boot with that. And try the first steps in that link I posted.


At times like this I'm glad I'm so stupid because I wouldn't feel so happy right now. The graphics card was a bit on the big size which made it hit one of the ram slots causing the end to prize open. Ty for all your help .
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April 16, 2014 11:24:45 AM

Rattray96 said:
That's what it says. Have you tried your old video card to see if it will boot with that. And try the first steps in that link I posted.


However the problems don't end there. Now that it boots it stays on the boot screen and says press esc key for startup menu, I press esc and nothing happens
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!