upgraded office XP Pro w/office 2007 "upgrade" & now won't work after upgrade OS from xp to windows 7

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Crabbypete

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Apr 16, 2014
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I hope someone can help me out on this...
I was running Office XP Pro 2002 on the XP OS with SP3 and purchased Office Small Business 2007 "Upgrade". It loaded up fine with no issues, shortly after I decided it was time to upgrade to Windows 7. I have Windows 7 loaded on the C: drive and Office 2007 on the E: drive along with 95% of my files in case the OS got corrupted. Well after loading Windows 7 it made a copy of the old Windows files in a "Windows.old" folder. I attempted to bring over the shortcuts I backed up on the E: drive and Outlook would not open. I tried reinstalling Office from the CD and it said it couldn't find an old copy of Office to upgrade. Following that I tried running Outlook in the XP SP3 compatibility mode but it still won't work. Obviously I'm doing something wrong or missing something. Thank You in advance for your help.
 
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rborunda
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rborunda

rborunda

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Apr 16, 2014
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What I noticed in your question is that you attempted to bring over the shortcuts from the E drive. What I think has happened is that since the program itself is installed on the E drive, Windows on the C drive only registers the links and can't open the whole program itself. What you should have done before was update the computer before office so you can still have your old programs and just update office. If you could restore to the previous point before updating Windows I recommend you do that but if not, I think your best bet is to find the office suite on a torrent site so you won't have to purchase the software again. If you need help just email me and I can help you through.

 
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Crabbypete

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Apr 16, 2014
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Thanks for the reply! I agree I should have done the OS upgrade first and then the Office 07 upgrade but can't go back now. I wonder if I reinstall the old XP Office Pro, if Windows 7 will recognize it, and then upgrade to Office 2007? Do you think that may work? It probably won't since it's XP but wondering if I can open/run it in XP compatibility mode in Windows 7?
Currently I'm trying to move the Windows.old folder created on the C: drive by the new 07 install over to the E: drive and see if I have any luck one last time trying to open Outlook or any of the Office suite. Got some other programs to work by just bringing back their shortcuts to the desktop from the E: drive... worth a shot I guess.
Thanks again for the quick reply rborunda!
 
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orlbuckeye

orlbuckeye

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Part of the problem when you install Windows app is that it can install DLL's and other files in system folders. When you upgrade your OS could replace some of those system files that are shared between multiple apps. So in order to get the proper version of DLL's you may need to re-isntall office or maybe repair it.
 
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Crabbypete

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Apr 16, 2014
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Thank You orlbuckeye! Much Appreciated...
So since my Office 2007 is an Upgrade version will I be able to install the old Office XP Pro on Windows 7 and then "upgrade" with Office 2007?
Thanks again!
 
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rborunda

rborunda

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Apr 16, 2014
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Yeah try that and see if that works.
 
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