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Why does my memory test keep freezing up?

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Last response: in Memory
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April 16, 2014 1:55:06 PM

Hello, I'm new to this site and also fairly new to the world of computers. I'm setting up a new build for music recording/production and as we all know RAM is very important for this purpose. Its the 1st time this setup has been set up/tested(outside of chassis) and all of the parts are new. This is my setup
Asus z87-a mobo
intel core i5 4570 cpu
corsair hx750w PSU
G.SKILL Sniper Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 2400 (PC3 19200)
Kingston 120gb SSD
2 Western Digital HDDs 7200 2tb
1 seagate 2tb backup

There's more like the internal soundcard and the GPU(which is a low-profile) but Idk if that's relevant.
As far as the memory test, i used memtest86 and ALWAYS got the same result. It would freeze on Test #7 called "block move". The adjustments I made didnt produce a different outcome. Anyway these are the facts and the things I'm considering while trying solutions.

1.My CPU does not have overclocking ability, however my RAM is overclocked at 2400. Because of this, I went In the UEFI and reduced the DRAM frequency to 1084(because it was the largest option that didn't exceed 1333mhz and my RAM runs at 1333 normally.) nothing
2.I tested both of my RAM sticks individually because I thought maybe one was defective, but each one gave me the same result. AND they gave me the same results in different slots.
3.I double checked the voltage and the voltage is at 1.65 which is sufficient.

Guys, honestly I'm really stumped and I'm about 2 seconds away from giving up and going to a computer shop, but I want to learn. Any insight is appreciated. thanks.

More about : memory test freezing

a b } Memory
April 16, 2014 2:03:10 PM

try running memtest86+ (notice the + different program than memtest86) and try that to make sure there isn't just some incompatibility with memtest and your mobo
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April 16, 2014 2:08:21 PM

Spectre694 said:
try running memtest86+ (notice the + different program than memtest86) and try that to make sure there isn't just some incompatibility with memtest and your mobo


That's actually the one i used. it's whichever one was on www.memtest.org
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a b } Memory
April 16, 2014 2:22:32 PM

ab1700 said:
Spectre694 said:
try running memtest86+ (notice the + different program than memtest86) and try that to make sure there isn't just some incompatibility with memtest and your mobo


That's actually the one i used. it's whichever one was on www.memtest.org


okay use this one then http://www.memtest86.com/
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April 17, 2014 1:05:50 PM

Spectre694 said:
ab1700 said:
Spectre694 said:
try running memtest86+ (notice the + different program than memtest86) and try that to make sure there isn't just some incompatibility with memtest and your mobo


That's actually the one i used. it's whichever one was on www.memtest.org


okay use this one then http://www.memtest86.com/


Ok, so I mixed your answer with another and so far it's working. I also looked in another thread where a post said to Disable legacy usb support in the UEFI. I'm going to keep you posted on what happens afterwards. Thanks for your response!
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a b } Memory
April 17, 2014 1:24:00 PM

ab1700 said:
Spectre694 said:
ab1700 said:
Spectre694 said:
try running memtest86+ (notice the + different program than memtest86) and try that to make sure there isn't just some incompatibility with memtest and your mobo


That's actually the one i used. it's whichever one was on www.memtest.org


okay use this one then http://www.memtest86.com/


Ok, so I mixed your answer with another and so far it's working. I also looked in another thread where a post said to Disable legacy usb support in the UEFI. I'm going to keep you posted on what happens afterwards. Thanks for your response!


Sounds good to me. Glad it is working for you now though. Thanks for keeping me posted.
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April 18, 2014 5:43:49 AM

Spectre694 said:
ab1700 said:
Spectre694 said:
ab1700 said:
Spectre694 said:
try running memtest86+ (notice the + different program than memtest86) and try that to make sure there isn't just some incompatibility with memtest and your mobo


That's actually the one i used. it's whichever one was on www.memtest.org


okay use this one then http://www.memtest86.com/


Ok, so I mixed your answer with another and so far it's working. I also looked in another thread where a post said to Disable legacy usb support in the UEFI. I'm going to keep you posted on what happens afterwards. Thanks for your response!


Sounds good to me. Glad it is working for you now though. Thanks for keeping me posted.


It ended up working.. I let it run for an hour and a half per memory stick and got back 2 passes with no errors for both. That was a decent enough result for me. Thanks
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April 18, 2014 5:52:31 AM

Quest_Skyrim said:
You should be able to run at least 1600 Mhz from your CPUs IMC as far as I know, instead of 1086 or 1333 Mhz, according to Intels own info about i5 4570: http://ark.intel.com/sv/products/75043/Intel-Core-i5-45...

Did you try to use XMP profile in BIOS/UEFI?


Before I tried Spectre's solution I actually did try that. That actually resulted in my system shutting off and returning to the initial setup screen from when I first started with the mobo. It gave me a message of "Overclocking failed"(My cpu can't oc). I tried to reboot multiple times with the power coming on for half a second and turning right back off. I ended up clearing the CMOS by moving the pin cap thing. Ever since then my mobo flashes all of the red LED lights, but stays lit up on the boot device LED. The boot device LED stays lit up in the UEFI but it shuts off during the memtest. I have yet to install my OS which I'm going to do today, I hope i didn't do any crazy damage. It still booted the memtest so idk.
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a b } Memory
April 18, 2014 10:46:13 AM

ab1700 said:
Quest_Skyrim said:
You should be able to run at least 1600 Mhz from your CPUs IMC as far as I know, instead of 1086 or 1333 Mhz, according to Intels own info about i5 4570: http://ark.intel.com/sv/products/75043/Intel-Core-i5-45...

Did you try to use XMP profile in BIOS/UEFI?


Before I tried Spectre's solution I actually did try that. That actually resulted in my system shutting off and returning to the initial setup screen from when I first started with the mobo. It gave me a message of "Overclocking failed"(My cpu can't oc). I tried to reboot multiple times with the power coming on for half a second and turning right back off. I ended up clearing the CMOS by moving the pin cap thing. Ever since then my mobo flashes all of the red LED lights, but stays lit up on the boot device LED. The boot device LED stays lit up in the UEFI but it shuts off during the memtest. I have yet to install my OS which I'm going to do today, I hope i didn't do any crazy damage. It still booted the memtest so idk.


Go ahead and install the OS real quick and see where you stand. You should be fine but for whatever reason it sounds like your mobo doesn't particularly like your RAM for some reason. Just to be sure though you installed it in the correct two slots though according to the manual?
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