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Random Ping Spikes to Router

Hi there, and apologies in advance if this is in the wrong forum.

I've been using a Modem/Router that my ISP supplied me with for VDSL. Its a TG589vn v2. I connect wirelessly via a Linksys Dual-Band USB Dongle.. thing. I recently upgraded my PC and upon getting back into games I used to play, and others I simply couldn't due to hardware constraints, I started getting high latency spikes, something I never had on my older PC.

The latency spikes happen at random, and usually get me booted off the server I'm playing on. I've tried a few things, including trying a different Router, disabling the Firewall(s) and so on. The only thing I have not tried is connecting using a wired connection. I don't believe that will fix the issue at hand, considering pings from a laptop, which is located almost directly beside the Router, had the same latency spikes.

I'm stumped. I've started questioning myself whether its my ISP, or a Hardware fault, but those theories have no basis to go off.

Reply from 192.168.1.254: bytes=32 time=1787ms TTL=64
Reply from 192.168.1.254: bytes=32 time=1228ms TTL=64
Reply from 192.168.1.254: bytes=32 time=1228ms TTL=64
Reply from 192.168.1.254: bytes=32 time=1227ms TTL=64
Reply from 192.168.1.254: bytes=32 time=1228ms TTL=64
Reply from 192.168.1.254: bytes=32 time=1534ms TTL=64
Reply from 192.168.1.254: bytes=32 time=1231ms TTL=64
Reply from 192.168.1.254: bytes=32 time=1143ms TTL=64
Reply from 192.168.1.254: bytes=32 time=298ms TTL=64
Reply from 192.168.1.254: bytes=32 time=215ms TTL=64
Reply from 192.168.1.254: bytes=32 time=137ms TTL=64

Any help would be appreciated.
8 answers Last reply Best Answer
More about random ping spikes router
  1. You should never get that high of ping times to the router in your own house. Most times even on wireless it is only a couple ms. If it happens on multiple machines then you really only have 2 suspects. The router has some kind of problem or the wireless signal has interference. You can rule out the first by testing with a wired cable. Interference is pretty much the standard try other channels and see what happens. The 5g channels tend to have less interference even though they go less distance in the house.
  2. bill001g said:
    You should never get that high of ping times to the router in your own house. Most times even on wireless it is only a couple ms. If it happens on multiple machines then you really only have 2 suspects. The router has some kind of problem or the wireless signal has interference. You can rule out the first by testing with a wired cable. Interference is pretty much the standard try other channels and see what happens. The 5g channels tend to have less interference even though they go less distance in the house.


    I've been using Channel 6 and although the Router is right next to a cordless phone, I got a splitter installed for that years ago. I'm not sure if that could still cause issues though, so correct me if I'm mistaken.

    I'll have to go out and buy, or make myself a long enough cable, because I am down a hall from the Router, though distance is not a factor, because I never had problems with my previous build.

    As I said in my original post, I replaced the old Router that was having the same issues with a replacement one, and that didn't solve anything.

    EDIT: I'll also make sure it isn't my Linksys USB "thing" that's causing the issues. Its a long shot but I'll make another post if that resolves the issue.
  3. Does the laptop that is near the router have the ability to plug in via ethernet since you said both pc have the issue.

    A splitter on the phone only does cable part going to the ISP. When you ping your router you are not testing the connection leaving your house you could unplug the cable and you could still ping the router.

    If the cordless phone is on the same frequencies as the router on the wireless side it could cause issues. Try to unplug the power to the phone base and turn the handset off or put it in another room.

    Its too bad your router does not support 5g like your usb does it would give you more options to try.
  4. The laptop has the ability to use a wired/ethernet connection, and I do have a cable that will reach from the Router to said laptop. I think it'd be easier if I just tested everything on the laptop.

    Unfortunately the phone cannot be moved, due to the house I'm in, which doesn't have any other ports for it to go. So if it turns out to be interference, then there is nothing I can do besides finding another VDSL Router that supports the 5Ghz frequency. Do you know if a VDSL connection would be backwards compatible with an ADSL2 Router? Its a silly thought, I know, but I'm running out of options, and fast.

    I'll get back to you when I've tested the ethernet connection.

    EDIT: I tested the ethernet connection on the Laptop and it was running at a stable <1ms. Went back to Wireless and pings varied between 1ms and 3ms. Ethernet connection seems extremely stable, so I'm wondering if its something wrong with the Wireless side.
  5. Wireless tends to be flaky because it is subject to so many outside unknown signals.

    Maybe you get lucky and a firmware upgrade is available that fixes a bug for your router but that is a long shot.
  6. Now normally I would look into the Firmware of the Router, but my ISP decided that the end user shouldn't do that, not to mention how they never upgrade the firmware anyway.

    I think I'll just make a long enough Ethernet cable and use that over Wireless. I'll also keep an eye out for VDSL Routers which may have a 5Ghz frequency. I can't say I've seen any so if you could link me a recommended one, that'd be greatly appreciated.
  7. Best answer
    You can actually use any router that has 5g and use it as a AP. You would could even disable the 2.4 and use it only for 5g. It would plug into your current router with a ethernet cable.

    depending on the model of router you currently have you could likely put it in bridge mode and then configure pppoe on the new router and use your old router strictly as a modem.

    I would go the AP route to start since the reason you would bridge the other router is mostly to get advanced router features on a newer router like parental controls or QoS or somethings.
  8. I'll do some research and find the one that works for me, overall considering both options. I have an ADSL2 Dual Band Router that I used to use before I "upgraded" (feels more like a downgrade because of this latency) to VDSL, so I could pull that out and use the TG589vn as a Bridge.

    I'll give the TG589vn another week to see if the wireless fixes itself, but if nothing changes I'll take either the AP or Bridging Route. Thanks for the help.
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