Windows 8 Stuttering low fps and frame rate drops to 0 - tests done with latencymon.

dzrealkiller

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Hello, I have been having some really big issues recently win my new install of windows 8.1 and gaming...

Windows 8.1 64bit
8gb corsair vengance 1600mhz
Amd fx-6300 (not overclocked) 3.5mhz
Gigabyte 970A-DS3P motherboard
1tb hdd (ST1000DM003-1CH162 ATA)
Gigabyte geforce gtx 780 (driver 337.50 was causing issues currently using 331.82 again)
PSU corsair RM850 80+ gold

ALL COMPONENTS ARE NEW AND ALL DRIVERS ARE UPTO DATE EXCEPT NVIDIA AS THE UPDATED VERSION CAUSED EVEN MORE ISSUES.... Only 3 things in my computer are not brand new but there maybe 7months old (RAM, HDD, CPU)

It is not temps causing issues as I am always worried about temps and always keep a very close eye on them cpu hits around 50-55c under heavy load and gpu hits around 65-73c again under heavy load.

THE ISSUES:

When ever I play any game on my computer I get stuttering and fps drops to 0 for like 3 seconds every few minutes no matter what game I play I have very bad stutters. I have RMA'ed the gpu 4 times now, I had the same issues on the AMD R9 290x and I got that replaced for another AMD R9 290X and that done the same then I thought I would leave AMD and go back to Nvidia and get the gtx 780 and thats doing the exact same thing....

THINGS I HAVE TRIED

Memory tests (failed and passed, I will explain more below)
Changing gpu drivers.
Installing fresh windows with a complete format.
installed all microsoft updates.
ran gpu benchmarks (pass)

Off the top of my head I can not remember what else but its been like a month now and im tempted to just sell the parts and forget about pc gaming...

Memory test failed - Windows memory diagnostic test failed 3 times, the memory test before windows boot failed 3 times and all times failed because the test just randomly stopped running / paused just under half way through.

Memory test passed - I downloaded memtest86 and ran the test and that passed with no errors I ran this over night and total run time was 6 hours.

Low memory warning - windows started giving me low memory warning around an hour ago the thing is on my 2nd screen I had task manager performance tab open and it was showing the memory load/usage was only 2gb while playing games leaving me with 6gb remaining...

After all this hell I done hours of searching on the Internet and found a program called LatencyMon and after downloading it and running it for not even 20 minutes I stopped playing and took a look at the results and was very confused.... please see images below...



Ignore the paint program on the right I was using it to save the printscreen :)



Same here Ignore the right screen.



On the right screen in this one is a DPC Latency program and yellow is not great but I helpt having alot of red spikes pop up on there but never managed to catch them the spikes hit the very top on the window in most cases tho.
 

IcemanIceer

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Your memory one 8GB or two 4GB or even four 2GB chips? If it is one or two, you could try to move them to new slots. If the memory is in a black slot go to the gray slot or vice versa. And remember to have them both (if you have two) in the same coloured slot. And you could try a driver update software to see if any drivers that you are using are getting old. Could give slimdrivers a try http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html
 

dzrealkiller

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I have downloaded SlimDrivers and its saying the same as my driveragent says...

SYSTEM DEVICES
Realtek High Defintion Audio
NVIDIA High Definition Audio <--- BECAUSE USING OLD GPU DRIVERS

STORAGE CONTROLLERS
Standard Dual Channel PCI IDE Controller <--- TRIED INSTALLING THESE FROM DRIVERAGENT BUT EVERY SCAN I DO SAY
Standard Dual Channel PCI IDE Controller <--- THERE OUTDATED

SYSTEM DEVICES
ATI I/O Communications Processor SMBus Controller

I will install all with this program and post back the results...

but if all else fails im going to be changing alot of parts in the pc... again as I spoke to a cool guy on RSI chat and he was a lot of help.
but i will try these steps first just to be safe and save my pocket. :)
 

dzrealkiller

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More Images after about 45 minutes playing Arma 3 Campaign story.

Image 1


Image 2


Image 3


CPU


DRIVERS ISR COUNT


DRIVERS DCP COUNT


PROCESSORS


HWiNFO64 - 1


HWiNFO64 - 2


HWiNFO64 - 3


HWiNFO64 - 4


Thought some of this extra info would help solve what the issue is and @IcemanIceer I have 1x 8gb stick its a single stick, I have tried moving it but nothing changes... I will also note that I had this same problem on my old motherboard and thought it was my board messing up so I brought this board and it do the same thing still. Like I said I have changed every single part inside my computer except RAM, CPU and HardDrive everything else is brand new.
 

IcemanIceer

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Only logical thing is that the ram must be bad, but there is no logic in computers :) Do you have a friend that you could get memory from and try. + I would recommend pair of memory to get the dual channel working for you.
 

dzrealkiller

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So it cant be anything else? I don't know anyone as in RL friends that have computers xD I cant really ask my online friends to send me there's over it just takes way to long and they prob wouldn't.... Are there any other tests I could do to find out the issue? I done that slimedriver thing and updated them but it lies... I updated the drivers that It said where out of date and it now says everything is upto date but then I scan on my normal driver update (Driveragent) and that says the same drivers are out of date, I tried to update them from driveragent in the past but they don't actually update no matter where i get them from they always say there out of date :D

Only things that I can think that could possibly cause these issues are:

Drivers.
Memory "RAM"
Hard Drive.

This is proper stressing me out now its been over a month and I cant figure it out every new part I have replaced has not helped at all... even formatting and reinstalling has not helped there's only 3 possible things that could be causing this now as everything else has been replaced them those 3 well 4 things are:

CPU.
RAM.
Hard Drive.
and Drivers.

Everything else has been replaced in an attempt to get rid of these issues... I'm at the point of just giving up tbh.
 

dzrealkiller

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Ok after running hell loads of tests its actually looking like it may be my hard drive causing all these issues (might) all my games dropping to 0 fps then jumping back upto 60+ in all games... I guess having a bad hard drive could cause this... also windows takes forever to load and when it do it then takes forever to load my desktop icons even with a fresh install... i re installed yesterday again as i thought maybe it was some update from MS so i installed a fresh windows AGAIN... and the slowness already started as i first got into windows so it HAS to be hardware right? and as everything has been brought brand new to try to solve this issue it will only leave 3 other parts that could be the cause... either RAM, HDD, CPU.... I had an old hard drive laying about so i used that and installed windows on that and hey presto windows loaded like it swallowed a rocket! only thing is i cant use that hdd long as its kinda rubbish its really old and causes me issues in games as the read / write speeds are soooo low. Anyway I would guess that's my problem or maybe both the ram and hdd are acting up... I thought ram as windows popped up a warning saying low on memory when it was only using 1gb of my 8gb stick xD its very strange indeed and I have never had any issues like this before :O
 

dzrealkiller

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Still having issues and I have literally tried everything now.

I have a .DMP file that I have uploaded to Skydriver I will provide the link below just in case that someone somewhere knows how to read the .dmp files correctly and give some sort of idea whats going on.

Link to .dmp file: https://onedrive.live.com/redir?resid=ED3693C5E391D1F!1923&authkey=!AOGKl-x4qrIfr2I&ithint=file%2c.zip

If the link above do not work try this one: http://1drv.ms/1kWuP16

Now I shall Give you a little background information. I had my old computer before this one and it had this very same issue where it would keep Blue Screening everyday between 3-10 times per day, It seemed random and would do it even if the computer was idle. I decided enough was enough and started saving up and buying replacement components eventually I had pretty much a brand new computer my old mother board was an Asus this board is a Gigabyte board... because I thought maybe the company's that I normally use may be having issues with drivers or at least one company's so I completely switched over to other company's to try them to see if the problem would stop but piece by piece I still had these blue screens.

Now there are only 3 pieces left that have not yet been changed...
1) CPU = AMD FX6300
2) RAM = Vengeance LP DDR3 8gb x 1stick
3)Hard Drive = Seagate 1000gb

Ok so now more info the 3 parts listed above are not new new but there newish my "OLD" computer was not actually that old I built it like a year before hand and no matter what I tried no matter who I asked for help there was no help to be given just like now so I started replacing all my parts the 3 parts above are actually like only 6 months old that is why I had left these parts till last.
As you could imagine I have blown through quite a bit of the green stuff "Money" and to be honest the Mrs is really not amused over it so I was wondering if anyone could please help me with this issue the only thing I can think of now is that It just HAS to be one of the listed 3 items above causing the problem.

I will also add that every time I install a new component in to my computer I would reinstall windows 8.1 just to be safe and make sure there's no hidden drivers clashing I really doubt its a driver causing my issues Unless I am the unluckiest person on the face of the planet because thinking about it just now these bluescreens only started when I brought a high end GPU I first brought the AMD R9 290X and then I started to notice the Blue screens I then sent that back thinking the card was defective they sent a new one out and the same thing happened so i returned that for a refund and went back to Nvidia and got a gtx 780 and my mind was blown when I had the same issues still so then I started replacing all my components.

And help would be much appreciated.
 

IcemanIceer

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As I said, I would think that its the ram. I would recommend going to the shop (if its only 6months old) and return it. Take two 4GB chips instead (for the Dual data rate). Allthough I cant be sure that its the memory it would be my bet, like I said last time :D
 

dzrealkiller

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I'm not looking for guesses I'm looking for answers. I have included the .dmp files as there are people that can look at that and say yes its the ram or no it is not. I do not have money to waste on new ram if it turns out its not the ram causing the issues I can not return the ram as I have lost proof of purchase.
 

dzrealkiller

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More stuff to add fast.... pc keep crashing...

computer name: DZREALKILLER-PC
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\WINDOWS
Hardware: Gigabyte Technology Co., Ltd., 970A-DS3P
CPU: AuthenticAMD AMD FX(tm)-6300 Six-Core Processor AMD586, level: 21
6 logical processors, active mask: 63
RAM: 17159606272 total
VM: 2147352576, free: 1910525952




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Thu 22/05/2014 13:07:40 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\052214-13250-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801672E7C1C, 0xFFFFD000223FCAE0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 13:07:40 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801672E7C1C, 0xFFFFD000223FCAE0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 13:02:30 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\052214-44437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x139 (0x3, 0xFFFFD00022FF12B0, 0xFFFFD00022FF1208, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 12:03:32 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\052214-13593-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF802AD553C1C, 0xFFFFD001457C5A80, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 11:53:14 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\052214-19125-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801204E0C1C, 0xFFFFD001F8B55B30, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 11:46:06 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\052214-25765-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x139 (0x3, 0xFFFFD00025B7F2B0, 0xFFFFD00025B7F208, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 11:38:07 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\052214-28125-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x139 (0x3, 0xFFFFD000250EC2B0, 0xFFFFD000250EC208, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 20/05/2014 17:12:27 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\052014-18625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF802F5549C1C, 0xFFFFD000259DDEC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 20/05/2014 14:52:07 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\052014-17296-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xDD2DD)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF801EC6F22DD, 0xFFFFD001BB03B198, 0xFFFFD001BB03A9A0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 335.23
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 335.23
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 335.23 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 335.23 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
 

dzrealkiller

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Apr 13, 2014
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Also one more thing it is NOT the RAM I just brought some brand new dual channel ram 2 days ago and the problems are still with me... Also when i load into windows 8.1 it takes FOREVER to load and load the desktop... i went into msconfig and stopped all non microsoft services loading and done a clean boot the problem still happens... I dont know what else to do...
 

dzrealkiller

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Oh one last thing I know the errors above say its the gpu drivers but its wrong as i have litrally installed every damn driver nvidia has for my card and it still happens... also yes I have gone into safemode and used driver sweeper to completely remove the old drivers before installing the new ones :*(
 

dzrealkiller

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Just decided to run verifier and restarted the computer and instantly got a BSOD on loadup...
I have googled the results and can not find anything about this what is going on?

On Thu 22/05/2014 19:37:04 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\052214-13500-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xC9 (0x23B, 0xFFFFF8032E50FB90, 0xFFFFCF81F9BA4CA0, 0x0)
Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 19:37:04 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: verifierext.sys (VerifierExt!XdvHibernationNotification+0xFA5A)
Bugcheck code: 0xC9 (0x23B, 0xFFFFF8032E50FB90, 0xFFFFCF81F9BA4CA0, 0x0)
Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
file path: C:\WINDOWS\system32\drivers\verifierext.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Driver Verifier Extension
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation DRIVER_VERIFIER_IOMANAGER_VIOLATION