Desperate Laptop Problem. Please Help

Maigh

Reputable
Apr 17, 2014
1
0
4,510
Hey ! I have a problem. When I turn on my Sony Vaio, the Vaio sign appears and then the screen turns black. After, the windows screen appears, it's blue, and also the cursor, but the little icon, which allow me to load my desktop screen doesn't appears. I can't access anything on my laptop. Please Anyone Help!
 
Solution
As stated above, entering safemode and running the checkdisk operation would be the best course of action for you to take. It depends on your computer and BIOS, but usually it is either F8 of F12 that will allow you to access the boot options. You may want to search google for your specific model's way to access the options.

Once you are in safemode, you will have one of two course of action: either running the checkdisk via the command prompt or by the windows UI. I would choose the latter first by going to my computer, right clicking your main drive and selecting properties, after which you can navigate to the tools tab and select "check now" under error checking.

Now it usually will do the checkdisk right then and there, but if it...

Poprin

Honorable
Dec 13, 2012
720
0
11,360
Press f8 during startup, select the option for last know good configuration and try loading that. Failing that try loading into safe mode, failing that you need to use a recovery disk and my first option would be to run chkdsk on the drive to check for file system corruption.
 

Nerumph

Distinguished
Apr 15, 2014
227
0
18,760
As stated above, entering safemode and running the checkdisk operation would be the best course of action for you to take. It depends on your computer and BIOS, but usually it is either F8 of F12 that will allow you to access the boot options. You may want to search google for your specific model's way to access the options.

Once you are in safemode, you will have one of two course of action: either running the checkdisk via the command prompt or by the windows UI. I would choose the latter first by going to my computer, right clicking your main drive and selecting properties, after which you can navigate to the tools tab and select "check now" under error checking.

Now it usually will do the checkdisk right then and there, but if it gives a prompt like "cannot check now must restart," simply click "schedule checkdisk" and restart your computer. Once you do so, you should see a black screen that looks alot like a command prompt window. Let the timer count down and let the checkdisk commence. It may take a while depending on the amount of data stored on your drive.

If you are able to use the checkdisk right in safe mode, simply let it do its thing and then restart once it has completed.

Go ahead and let us know if any of that has worked or not and we can go from there.
 
Solution