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No USB 2/3.0 Ports Working on Mainboard

Last response: in Motherboards
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April 17, 2014 2:39:48 PM

I just completed the installation of my Gigabyte GA-F2A88X-UP4 rev.3 mobo and Windows 7 Pro 64 bit OS.
The case USB ports connected to the pins on the motherboard work as do 2 USB 2.0 ports on the rear of the mobo.
None of the total of 4 (blue) USB 2.0/3.0 on the rear work, this includes the 2 USB (blue)2.0/3.0 ports for the mouse and keyboard.
I have checked to see if the drivers were installed from the Gigabyte driver disk and it confirms all were installed.
In Device Mgr. it says the driver for the universal serial bus controller is not installed.
Yet when prompted it can't find the driver online or on the supplied driver disk for the missing one.
Could this cause the (blue) USB 2/3.0 rear ports not to function?
Any help would be appreciated.
a b V Motherboard
April 17, 2014 3:00:00 PM

if you go into your device manager do you have anything with a yellow exclamation point on it?
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a c 1151 V Motherboard
April 17, 2014 3:15:13 PM

Enable all USB3 functions in BIOS/UEFI!
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April 18, 2014 8:44:48 AM

Yes,
The serial bus controller has the yellow exclamation and says there is no driver.
When prompted to install driver it can't find one online or on the Gigabyte supplied driver disk.
When I ran the driver disk again it said all drivers were installed.
I posted a query at the Gigabyte website for tech assistance.
I found in the past, in most instances, they were not very helpful in problem resolution.

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April 18, 2014 8:45:58 AM

It's been done in the BIOS.

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a c 1151 V Motherboard
April 18, 2014 9:02:11 AM

And not working? Then try running windows update!
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a b V Motherboard
April 18, 2014 12:00:29 PM

go to your motherboard makers website and download the drivers you havent downloaded.
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Best solution

a b V Motherboard
April 21, 2014 5:15:34 PM

even windows 8 misses drivers
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April 21, 2014 5:46:46 PM

neon neophyte said:
even windows 8 misses drivers


Your right! Your answer is right on target!
Thanx.
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!