External hard drive cable issue

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alteredbeast6

Reputable
Apr 17, 2014
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4,510
Hello, I have a solid state external hard drive (unsure of the make) that came with a USB 3.0 cable, I've had no problems with the cable up until this point of tonight where I used it with my xbox 360 to transfer some data, the port on the xbox 360 is a 2.0 port and now for some reason I can't physically insert the hard drives cable back into my laptop (USB 3.0 or 2.0 slots) it simply won't go in. I've done a number of searches and I can't seem to find a similar issue on this and I'm unsure if it's the cable or my USB port. The inside of the USB itself has a grey "teeth" like formation with small gaps. It does however work in only one port of the Xbox's ports and not the other. Other USB cables work in the laptop too. Help?
 
Solution
popatim
it shouldn't be too hard to figure out whats going on. Look into the end of the cable that connects to the xbox/pc and make sure none of the internal pins are bent up (they should all rise alittle)
Make sure the plastic tab below/holding the pins is not damaged.
make sure the metal around the whole thing is rectangular.

Repeat the checks for the port you are going to plug into to.

USB-3.0-Cable.png


lastly, the cable can be inserted only one way. Make sure you are not trying to plug it in upside down. Look closely at the cable and where you are trying to plug it into and make sure the blue plastic is lining up with empty space of the socket. {not all manufactuers put...
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popatim

popatim

Titan
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Dec 2, 2009
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it shouldn't be too hard to figure out whats going on. Look into the end of the cable that connects to the xbox/pc and make sure none of the internal pins are bent up (they should all rise alittle)
Make sure the plastic tab below/holding the pins is not damaged.
make sure the metal around the whole thing is rectangular.

Repeat the checks for the port you are going to plug into to.

USB-3.0-Cable.png


lastly, the cable can be inserted only one way. Make sure you are not trying to plug it in upside down. Look closely at the cable and where you are trying to plug it into and make sure the blue plastic is lining up with empty space of the socket. {not all manufactuers put their ports in the same way}
Repeat the checks for the port you are going to plug into to.

Once you are sure everything is right, then all thats left is that its a tight fit.
 
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Solution
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alteredbeast6

Reputable
Apr 17, 2014
2
0
4,510
Theirs a problem with just that, this particular USB doesn't look like that. I can see the pins on the inside but theirs a sort of grey "casing" inside the silver casing preventing me from completely seeing them, I believe this is what's preventing me from inserting it back into the laptop. Is it part of the original USB design or would it be ok for me to force the casing out? The "gaps" I described is how I can see the pins, through the gaps.
 
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