ACER aspire laptop screen is black and non responsive!! HELP!!!

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Rbigic

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Apr 17, 2014
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When I turn my laptop on it just says "acer" then the little loading circle underneath then one beep then the screen is black and then nothing!! I've tried alt-f10, ctrl-alt-del. making the battery go flat then starting up again. It is responding to nothing at all! Nothing new was downloaded or anything. It was on and working one minute and then when I went to use it the screen was black like it was sleeping and the. Nothing at all!! Help!!! I'm renting the laptop too so if I give it to them they will charge me a ridiculous amount of money when I know nothing has been done to it to make it like this.
 
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A
Hey Rbigic I encountered the same problem with my laptop. all you need to do is hit F2, F9 and F10 and press enter. reboot it right after. i'm pretty sure that will do the trick for you. it worked for me
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A

Atkinson Chikuse

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Jun 23, 2014
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Hey Rbigic I encountered the same problem with my laptop. all you need to do is hit F2, F9 and F10 and press enter. reboot it right after. i'm pretty sure that will do the trick for you. it worked for me
 
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B

Beckels3

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Aug 13, 2014
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What was the solution? My laptop is doing exactly the same thing :(
 
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GP7000

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Aug 31, 2014
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Thanks a million for this suggestion. I had the same problem (black screen, only mouse arrow showing) when trying to boot my Acer Aspire V3-772G, and after I tried this suggestion, it booted right up.
 
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tchaynes

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Sep 6, 2014
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My laptop is doing the same thing. It is a touch screen Asprire V5. It seems like this is a common issue :(
 
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bigmama83

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Nov 4, 2014
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I have an acer aspire 5580 and am having the same problem. How do I reprogram the bios chip?
 
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kyky101

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Nov 6, 2014
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I tried this (battery was out, laptop still connected to power and the black screen was on with mouse, I held down the power button an F12 at the same tim for a rough 60 seconds (I was impatient) the computer turned off straight away then I waited ab bit and turned it on again as I normally do, the loading screen came on (I crossed my fingers, said a little prayer) and bam... It seemed to work? thank you!!!

 
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M

Miss ina

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Feb 6, 2015
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4,510


I'm having the same issue with Acer E1-571. Restarted the laptop and then got a black screen after login... nothing is working
 
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engrjunjie

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Feb 20, 2015
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I got the same problem yesterday, and I tried researching on acer website for e recovery. I got a useful tools just ( alt key + F10 ).
 
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vividada17

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Mar 9, 2015
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Thank you so much
 
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simust123

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Mar 15, 2015
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Same thing happened to me, the Power button and F12 without the battery in (I left the power cord plugged in though) worked! Thank you for the tip.
 
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HAR365

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Mar 22, 2015
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4,510
To fix my acer aspire e5-571 : I removed the battery while the laptop was on (with the charger in ) after that I held F12 for 60 seconds. Then I removed the charger- which turned the laptop off. Next I inserted the battery back in. And voila it started working as normal.
 
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M

MyNameJeff

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Apr 4, 2015
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4,510
Ok, I know what happened. It's the same thing tht happened to me I ask a friend and it happened to them to. You must have bumped the keyboard which in a 2014 model and under it will spaz out and go all black screen with the logo. They have just started making it so it won't do that if the keyboard gets hit or damage so take in it to any Acer headquarters or a good computer store and they must likely will be able to fix it. :) Goo luck


 
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Cathy Yuan

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Apr 5, 2015
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could you please help me, I have the same problem my acer model is aspire one ZG5

thank you
 
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Cathy Yuan

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Apr 5, 2015
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4,510


HI, could you please help me, nothing works. I took off the battery, force it power off, then power on, then F12, showed two choice for boots, no matter which I chose, still black screen- - Aspire ZG5
Thanks
 
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E

eylar1234

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Apr 14, 2015
2
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4,510


v5 v561-6823p v5we2 if you could get me bios file please
 
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