laptop cant connect to wireless but mobile can

Coolnick154

Honorable
Apr 10, 2013
10
0
10,510
i have a desktop computer and a laptop but neither can connect to wireless. all of my mobile devices can (iphone,ipad, kindle 8.9) i think it has something to do with the settings but i cant fix anthing. the laptop does however connect to internet through ethernet, thats what im using right now.

how do i change the channel for the wifi?
the wireless box is a netgear n600 WNR3700 v2
 
Solution
your may unplug internet cable .when your right click on internet icon on the laptop where it shows wireless connection you see you name of the router and click connect or try this click on internet icon in a right corner troubleshoot problem.

Coolnick154

Honorable
Apr 10, 2013
10
0
10,510

I dont know what you mean, but it works when plugged in.

A really weird thing is, a friend just brought over his laptop, and it connected just fine, full bars and everything. None of my computers do so. Could it be a virus or infection?

 
your may unplug internet cable .when your right click on internet icon on the laptop where it shows wireless connection you see you name of the router and click connect or try this click on internet icon in a right corner troubleshoot problem.
 
Solution

Coolnick154

Honorable
Apr 10, 2013
10
0
10,510


thanks for replying, and when i unplugged it the wireless name showed up because it was saved but i wasnt getting any connection from the router

a wierd thing was a friend brought over a laptop and it works just fine like he got full bars