"This program cannot upgrade your software. Please Contact the manufacturer of your bluetooth device for support."

This message showed when i attempted to update my bluetooth.
I tried to update it because when i troubleshooted my bluetooth, there was a problem that said "Hardware changes might not have been detected".

I dont really know what this means. I tried to troubleshoot bluetooth because bluetooth isnt detecting my wiimote.

Anyone know what is causing this? I have Asus G75VX Laptop.
6 answers Last reply
More about program upgrade software contact manufacturer bluetooth device support
  1. Are you trying the installer from Asus?

    If so, are you using the right one?
  2. ThatVietGuy said:
    Are you trying the installer from Asus?

    If so, are you using the right one?


    I tried going to asus website but idk where is the downloads. I have an Asus G75VX
    Can you give me the link to download them?
  3. ThatVietGuy said:


    Thx, I chose the latest bluetooth driver. That would fix the problem right?

    Its my first time, so if i download this, will the old one uninstall itself? Also, if i have problems with this new one, how do i undo it so i have my old driver back?

    EDIT: I downloaded the latest one. When i clicked setup, It tells me if i want to repair it. Does that mean i already have the latest one? And it is just fixing it?
  4. Just choose repair. It could be that the original driver got messed up somehow.
  5. ThatVietGuy said:
    Just choose repair. It could be that the original driver got messed up somehow.


    Alright, i did that. Just waiting to get back home in like 2 days to test it out. Did you have any experiences in connecting the wiimote to a pc?
Ask a new question

Read More

Support Devices Bluetooth Windows 8 Software