Need Help Loading A Work From Home Program

I work from home for a company that provides tech support to customers. My IT department says motherboard replacement. We use a program called SPRTPhone to talk to customers. My program gives a fatal error and generates a dmp file which I put through a free analyzer:

http://pastebin.com/RpZhD7Zy

"Loaded Modules":
http://pastebin.com/U53EBdQA

"Raw Stack Contents":
http://pastebin.com/XUWQAFFe

"Dump Header Information":
http://pastebin.com/06zLGsUh

"Strings":
http://pastebin.com/VcLL8bjE

Attempted following:

Clean install of windows 8.1 and windows 7. Removing RAM sticks. Removing video card. Removing all attached devices, keyboard mouse headsets, etc.
1 answer Last reply
More about loading work home program
  1. And your question is.....?
    And then - your company will get paid from that customer to have his problem solved, so your company should know how to deal with such problems.
Ask a new question

Read More

Support Apps