Need help troubleshooting R7 265

Matthew Urso

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Apr 18, 2014
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Hello, i purchased a Sapphire R7 265 from new egg recently and havent' been able to get it to run properly. i've tried the most recent stable and beta drivers from AMD, but the computer keeps crashing, getting black screen, striping, etc. i can't even run the windows experience index test. it seems like Flash/gaming will cause the computer to crash. with the stock windows drivers i run fine (in 2D i'm guessing) but with the catalyst drivers its a no go. even if i just let the computer sit, the refresh/redraw rate on the screen takes a huge hit, where if i'm dragging windows across the screen, i can't tell what i'm doing

my setup is as follows

Sapphire R7 265
I3-3220 proccessor
Gigabyte GA-H77N-WIFI LGA 1155 motherboard
Rosewill green series RG630-S12 630w continuous power supply
2 WD drives in RAID 0


i feel like maybe its my power supply, but how do you test that without me RMAing it?

 

jonsnoow

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Aug 23, 2014
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4,510


I have the same problem. after running a game everything crashes (can't play, no need to say). Win7 says it has troubles with the display driver, but what can we do about that ? Catalyst 14.2 and 14.4 tested: nothing...
I thought my psu was too weak first (400w) so i bought a 550w 80+ one: still the same...
The graphic card heats up to 66°C while it should stay at 55° max... Should we return the card or what ?
Thanks you.