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Horizontal white lines on screen, graphics card not being detected! (Please help)

Last response: in Graphics & Displays
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April 18, 2014 8:39:57 AM

I launched the brand new game, The golf club, and the screen went black with green stripes. The system then shut down and it launched in the same state. It claims the graphics card is not connected via device manager.

Ive done a system restore, here is an image. Ive never had this problem before in the 6 months of using this RIG.



appreciate ANY HELP AT ALL.

GAINWARD GTX 680

12GB RAM

I73550K @3.4GHZ

500W PSU.
a b U Graphics card
April 18, 2014 8:58:01 AM

try using the integrated graphics of your CPU and see if that fixes the problem.

you are probably going to have to RMA your GPU because those are some crazy artifacts


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April 18, 2014 9:13:59 AM

Apprently my device can be picked up in device manager, i can apprently not find Universal Serial Bus drivers. Maybe this is related to the issue.
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a b U Graphics card
April 18, 2014 9:20:31 AM

but i dont understand how USB has to do with a GPU....
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a b U Graphics card
April 18, 2014 9:20:48 AM

try running your computer without your GPU
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April 18, 2014 9:21:29 AM

Me neither mate, but when attempting to troubleshoot the graphics cards in device manager, it says it cant because Universal serial bus drivers are missing, i just cant figure out how to install them.
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April 18, 2014 9:23:12 AM

babachicken said:
try running your computer without your GPU



How would i do that mate.

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a b U Graphics card
April 18, 2014 9:23:58 AM

you can disable it in the device manager, or just take it out of the motherboard

then when you disable it restart your computer with your display cable connected to the motherboard
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April 18, 2014 9:37:15 AM

babachicken said:
you can disable it in the device manager, or just take it out of the motherboard

then when you disable it restart your computer with your display cable connected to the motherboard


Unfortunately didnt work mate, apparently my GPU isnt even being picked up.
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Best solution

a b U Graphics card
April 18, 2014 9:45:17 AM

then your GPU isnt working unfortunately, time to get an RMA.
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April 18, 2014 9:53:02 AM

Disabled GPU and its not working. So yes, time for an RMA. doubt they will do anything as it is out of warrenty. Thanks a bunch.
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