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LaCie d2 USB 3, 4 tb thunderbolt series hard drive won't turn on

When I turn on the power switch the blue light blinks on momentarily as I'm switching it on... but that's it. No icon on my desktop, no power, no blue light. Everything is plugged in and solidly connected. I've never had a problem with a hard drive before.
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  1. Best answer
    If you need the data and don't mind voiding the warranty, then take the drive out and see if it works in a different enclosure or plugged in directly to a SATA port. If it's not accessible then the drive itself is failed and you'll need a professional data recovery lab.

    If you don't need the data, then get it replaced under warranty.
  2. opifan said:
    Thanks Tyrod... I should add that this is a brand new hard drive. I'm just trying to set it up and getting no power, other than the blue light blinking on.


    Probably DOA then, the bridge board on external hard drives is a pretty common point of failure.
    Unfortunately, you'll need to get it replaced.
  3. Thanks Tyrod... I should add that this is a brand new hard drive. I'm just trying to set it up and getting no power, other than the blue light blinking on.
  4. I switched the cable and it's working now. Thanks for the help though!
  5. opifan said:
    I switched the cable and it's working now. Thanks for the help though!


    that's great :)
  6. opifan said:
    When I turn on the power switch the blue light blinks on momentarily as I'm switching it on... but that's it. No icon on my desktop, no power, no blue light. Everything is plugged in and solidly connected. I've never had a problem with a hard drive before.


    Did you need a replacement? I just got my five and it has exactly the same problem right out of the box. Regards, Thor
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