My phone stopped allowing me to down my photos. HELP

My samsung S III won't let me download my photos. I also would not let me view them. After hours with a tech rep I gave up and simply upgraded the system. I am not able to view my Gallery but still can't get phone or computer to recognize USB connection.
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  1. If it can't be fixed buy another phone or put up with it as is. A hands-on look by a tech rep with experience on that phone is better than anything you'll get here. Maybe try a phone-related forum. Especially Samsung's.
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