PS3 Super Slim "no signal"

Nathaniel Ourfali · Apr 19, 2014

Hello, everyone. First of, I apologize if this is in the wrong board. I wasn't quite sure where to post (or even if you can help me with this kind of problem in here), but without further ado, here's the problem:

I bought my PS3 Super Slim in December 2013 and my house got hit by a lightning in January. My PC and ceiling fan were turned on and got toasted, my PS3 was plugged in but was not turned on. After that, there's no more HDMI signal from it, I can only get video feedback through the AV cable.

Here's a quick list of things that I already tried:
• holding the power button for ~5 seconds to reset the video options
• swapping the HDMI cable's ends
• swapping the HDMI cable
• trying the console on another TV

All of that to no avail. I had the AV cables off when I reset the video so I couldn't see anything, so I plug it in and saw a screen that said "HDMI available, would you like to use it to display video?", I obviously said yes, but after that, nothing happens. I can disconnect the AV and switch to the HDMI cable but nothing will show.

So as you can see, both PS3 and TV recognize that there's an HDMI available, but nothing is displayed.

I see that a LOT of people had this problem, but so far, all the solutions I found were simply "unplug from energy, plug it again and hold the power button". As I said, I already tried that.

The console is still under warranty, but I doubt they will end up covering it since it, even if indirectly, my fault. Perhaps I shouldn't tell them it was a lightning, it just "happened".

Should I do that or take it to a store that fixes electronics and consoles? Do you guys think it's busted for good?

wurkfur · Apr 19, 2014

I had the same thing happen with a PS3 80GB "Fat Boy". Sent it to Sony back in 2009, they said it was a fried board due to overcurrent. No coverage. It would turn on "Green Light & Fans", but apparently nothing else was happening.

The end result that you don't want to hear was that I had to purchase a new PS3. Due to not being a subscriber, I lost all my game saves, and I'm sure you know you can't just move the hard drive.

Since then I have purchased a Belkin PureAV and never had an issue. It is a $200 power conditioner that I got for $120 on Ebay. I have a $2800 TV, $1000 Onkyo Receiver, and other expensive stuff plugged in and I've never had an issue with anything plugged into it even though I've had several other power surges that have killed everything from microwaves to TV's. Money well spent if you have the means. It also got rid of the "hiss" in my home theater speakers.

Best of luck and, I hope I am wrong and there is a cheap fix.

Nathaniel Ourfali · Apr 20, 2014

wurkfur :

Do you remember if you had video feed through AV when you had the problem yourself?

As I said, it displays through AV, so I'm guessing the circuitry is fine, it's just the port itself.

You see, the issue is that I could TRY and take it to the warranty, but their center is not in my city and I got no car at the moment, so I'd have to spend some money on the trip only to find out if they will cover it or not.

I could always take it to a local store, but if so my warranty is gone for good and anything that happens after it will not be covered anymore.

Thank you for the reply and the tip about the PureAV. I'll look forward to it.

wurkfur · Apr 20, 2014

Now that you mention it, I never tried the AV port. I threw it away almost immediately after I bought the PS3 because all my TVs had HDMI ports. If the AV port still works, you probably have a good shot at a warranty fix. On mine the Hard Drive never clicked or flashed orange. The power supply and the fans were the only functional things as far as I know. My PS3 was deep fried compared to yours. I would send it to Sony or an authorized Sony center and get it looked at. Then look into a power conditioner if you have enough nice stuff plugged in over by the PS3. It stops all the power spikes like turning off and on the vacuum or when the AC kicks on and off. Then you have it stopping surges and spikes. It also smooths out the sine wave of the AC current.

True story. I had a baby monitor that plugged into the wall and for whatever reason it always picked up AM radio in the background. So sometimes it was hard to hear faint noises like the kid rolling over. My conditioner has an AC port on the front. One day I wanted to use the PS3 while the baby slept. I usually just plugged the monitor in over by the lamp at the end of my couch but this time I just plugged it in by the TV. All the noise was gone and the reception on that cheap Chinese made POS was crystal clear. The radio noise wasn't coming from the antenna. It was coming from the wall socket and the PureAV cut it out. I ran back and forth from socket to socket and even showed the wife because I am so easily amazed by silly stuff.

If you have a stereo or surround sound receiver it will help those out the most. They convert large quantities of AC current to do their jobs. Good luck on getting it all sorted out.

Nathaniel Ourfali · Apr 25, 2014

I will definitively look up to that, thanks for the tip!

Also, just a heads up - I decided to take it to a local store. The dude said it's happened a lot of times before and that it's simply a port-swap thing, since everything else is working.

He will still charge me 110 bucks for it, though. Maybe more.

Anyways, I'll be posting in here within the next week to tell if it worked or not. Wish me luck.

UPDATE: The guy told me it will cost 155 bucks (port plus their work) and they need to wait for the port to arrive through mail.

I sent it to the store on Thursday (24th of April) and I still did not get it back.

But there's that - port problem.

Thank you for the answers.

Jonny White · Aug 8, 2014

Nathaniel Ourfali :

Hello, everyone. First of, I apologize if this is in the wrong board. I wasn't quite sure where to post (or even if you can help me with this kind of problem in here), but without further ado, here's the problem:

I bought my PS3 Super Slim in December 2013 and my house got hit by a lightning in January. My PC and ceiling fan were turned on and got toasted, my PS3 was plugged in but was not turned on. After that, there's no more HDMI signal from it, I can only get video feedback through the AV cable.

Here's a quick list of things that I already tried:
• holding the power button for ~5 seconds to reset the video options
• swapping the HDMI cable's ends
• swapping the HDMI cable
• trying the console on another TV

All of that to no avail. I had the AV cables off when I reset the video so I couldn't see anything, so I plug it in and saw a screen that said "HDMI available, would you like to use it to display video?", I obviously said yes, but after that, nothing happens. I can disconnect the AV and switch to the HDMI cable but nothing will show.

So as you can see, both PS3 and TV recognize that there's an HDMI available, but nothing is displayed.

I see that a LOT of people had this problem, but so far, all the solutions I found were simply "unplug from energy, plug it again and hold the power button". As I said, I already tried that.

The console is still under warranty, but I doubt they will end up covering it since it, even if indirectly, my fault. Perhaps I shouldn't tell them it was a lightning, it just "happened".

Should I do that or take it to a store that fixes electronics and consoles? Do you guys think it's busted for good?

Jonny White · Aug 8, 2014

Check the hdmi port in the back of your ps3 console and see if any of the prongs are bent thats what was wrong with mine I went thru all the same steps u did

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PS3 Super Slim "no signal"

Nathaniel Ourfali

Honorable

wurkfur

wurkfur

Distinguished

Nathaniel Ourfali

Honorable

wurkfur

Distinguished

Nathaniel Ourfali

Honorable

Jonny White

Reputable

Jonny White

Reputable

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