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New system crashing at Directcompute.

Hello,

TL;DR System crashing on Passmark 3D Directcompute test , passes all other tests.


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Hello

I purchased a new pc a month ago:


- GIGABYTE GTX780 3 GB (384) of active 2xD H DP D5 OC
http://gear-up.me/gigabyte-gtx780-3-gb-384-of-active-2x...

- CPU Intel Core i5-4570 BOX (3.2 GHz, LGA1150, VGA)
http://gear-up.me/cpu-intel-core-i5-4570-box-3-2-ghz-lg...

- Fractal Design Define R4 Black Pearl
http://gear-up.me/fractal-design-define-r4-black-pearl....

- 8 GB of DDR3-1600MHz Kingston HyperX Blu 2x4GB XMP kit:
http://gear-up.me/8-gb-of-ddr3-1600mhz-kingston-hyperx-...

- ASUS B85M-G
http://gear-up.me/asus-b85m-g-rev2-connect-it-gaming-mo...

- Corsair power supply VS 650W ATX, 120mm fan
http://gear-up.me/corsair-power-supply-vs-650w-atx-120m...

- 24 "LG LED 24MP55HQ - Full HD, IPS, VGA, HDMI:
http://gear-up.me/24-quot-lg-led-24mp55hq-full-hd-ips-v...


I can surf the web for hours , and not face any kind of problems, but within minutes of trying to play a game like "Wildstar" , "The Secret World" or even 10 years old PC games like "Dreamfall" my system crashes.
I don't see any error message or blue screen , the system just restarts.
Monitored GPU & CPU temps with MSI Afterburn & HWiNFO64 , and started "The Witcher 2".
At game start:
GPU Temp was : 49C
CPU Temp was : 49C

4 minutes later system crashed to black screen , audio went on for a couple of seconds, then stopped.
GPU Temp right before crash : 73C
CPU Temp : 60C



So far i tried:

1- Hard disk formatting & clean windows 8 installation , updated to latest updates.

2-Updated Motherboard, Bios & GPU to latest drivers from Manufacturers websites , all my drivers are up to date.

3-Rerolled to older more stable GPU drivers that were recommended online. "didn't work"

4-Tested GPU performance with furmark on full screen, Xtreme Burn in , 8 MSA. For 30 minutes my system didn't go above 80C, and did not crash.

5-Tested with Heaven Benchmark, on Extreme settings.
My system crashed 50 minutes later.
I rebooted and ran the test again , system crashed 45 minutes later.

6-Tested CPU with Prime 95 Torture Test , Blend settings , for 9 hours.
No crashes & no errors.

7-Ran remtest for 8 spans , no errors found.

8-Removed windows 8.1 and went back to my old & trusted windows 7 , updated everything , still the system crashes.

9-Uninstalled intel rapid storage technology, crashes happen now less, i can play for 30 minutes before the system crash, instead of 5 minutes. But still the system crashes in the end.

WhoCrashed reports always point at nvlddmkm.sys driver. tried going back to other versions of this file , none worked.

Nvidia Support are telling me to get a faster HDD , they say the reason for crashing is my very slow HDD .
HDD sped test results:
443.1 GB Local Disk (C:)
read: 184.3 MByte/sec 575.3 kByte/sec, 143.8 IOPS, 6.95 ms
write: 175.4 MByte/sec 1701.5 kByte/sec, 425.4 IOPS, 2.35 ms
488.3 GB Local Disk (D:)
read: 166.6 MByte/sec 520.1 kByte/sec, 130.0 IOPS, 7.69 ms
write: 161.2 MByte/sec 1611.4 kByte/sec, 402.9 IOPS, 2.48 ms

Lastly , i tried Passmark Benchmark and PC crashed on Directx 11 3D Directcompute.
I choose to test Directcompute alone, and PC crashed 1 sec later. No crashes occurred on any other parts of the tests.

Should i go ahead and buy another HDD?
4 answers Last reply Best Answer
More about system crashing directcompute
  1. Best answer
    What HDD make and model is it? I gather its 1Tb partitioned. Read and Write speeds don't seem too bad though.

    Have you also asked Passmark? They're pretty good at trying to help. Maybe just point them here.
  2. Intermittent video crashes like this are most often caused by a faulting power supply in my experience. Do you have another one that you could plug in to the system to test? Or perhaps try the video card in another computer?
  3. i7Baby said:
    What HDD make and model is it? I gather its 1Tb partitioned. Read and Write speeds don't seem too bad though.

    Have you also asked Passmark? They're pretty good at trying to help. Maybe just point them here.


    HDD is Seagate ST1000DM003-1CH162 (1TB).

    Yes i think i'll try Passmark forums and see if they can help.

    Thank you for the fast replay.
  4. The_Prophecy said:
    Intermittent video crashes like this are most often caused by a faulting power supply in my experience. Do you have another one that you could plug in to the system to test? Or perhaps try the video card in another computer?


    Sadly i have no access to another PSU or another PC.

    If all fails i can send the PC back to the place i purchased the parts from, and let them figure it out.
    But that means losing my PC for at least 10 days, something i am trying to avoid right now.

    Thank you for your replay :)
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