System freezes (Help)

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M

mouta

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Apr 19, 2014
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10,510
Hi everyone!

I hope someone here can help me out with this. I just bought a new custom system build, but I'm having trouble with it because it is randomly freezing, all the time, and I cannot figure out why.

I'm posting the build next, and after, I tell you what I've tried so far to try and fix it, to no avail.

Motherboard: Asus m5a99fx PRO 2.0
CPU: AMD FX 9590 4,7Ghz
CPU Cooling system: Coolermaster Seidon 120v
RAM: Kingston Hyperx beast 1600Hz 8Gx2
Graphics Card: ROG Mars 760-4gd5
PSU: NOX 620W
SSD Drive (windows): Corsair Force GS 128gb
HDD Drive (storage): Western Digital HDD 3TB Green 3.5" 64mb cache SATA 6gb/s
OS: Windows 7 Ultimate x64


And heres what I've tried to do so far to fix this problem:

1 - Tried using a diferent graphics card, still freezes randomly.
2 - I unplugged the 3TB drive, still freezes randomly.
3 - Reinstalled OS, still freezes randomly.
4 - Tried changing the RAM, still freezes randomly.
5 - Changed RAM frequency in BIOS from 1333hz (set by default) to 1600hz, still freezes randomly.
6 - updated ssd's firmware to latest one, still freezes randomly.
7 - updated BIOS firmware to latest one, still freezes randomly.



Is this a power problem, board/BIOS Settings problem or what?

I dont use any overclocking.

I just need to try and change the psu to a stronger one, wich I dont have for testing, so I dont know... Anyone has any idea of what it can possibly be?

PS: my windows is having trouble to make some windows updates, and i dont know why... Probably because of the random freezes happening... some of them happened when running the windows update.

Tell me if theres Info missing.

I'm sorry if this thread is in the wrong subforum, its my first time posting here.
 
Solution
Tradesman1
Need a much more powerful PSU, your Mars card alone can draw over 400 watts, AMD recommends about a minimum of 1,000 watts for rigs running your CPU, with GPU included, and LC, I'd be looking for the 1,000 as min, and prob a decent 1,100
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M

mouta

Honorable
Apr 19, 2014
15
0
10,510


Its in the build description, NOX 620W

By the way, my RAM is 1600hz with cl9, but in asus's cpu-z i get these readings:

NB frequency: 2207Mhz
DRAM frequency: 802.7Mhz
CAS# Latency: 11.0 clocks


Isnt this wrong? the only thing I changed in the BIOS was the RAM frequency to 1600Hz, since in AUTO it was setting it to 1333Hz.

This is driving me nuts :s


UPDATE: Just played far cry 3 maxed out for like 2 hours now without freezing, and then it just went to a loading screen in the game because I died, and it just randomly froze... This is so weird :s

I thought it could also be the temperature. I've been monitoring it, and when I'm playing, the cpu can go to the 60-65ºC. I dont know if that can cause this, but since I just played for 2 hours straight, and when it froze it was at a loading screen, I doubt the heating is causing the problem.

The only thing left for me to try is to change the mobo to see if this one is faulty.

What do you think?
 
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Tradesman1

Tradesman1

Legenda in Aeternum
Jun 5, 2013
67,883
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Need a much more powerful PSU, your Mars card alone can draw over 400 watts, AMD recommends about a minimum of 1,000 watts for rigs running your CPU, with GPU included, and LC, I'd be looking for the 1,000 as min, and prob a decent 1,100
 
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Solution
M

mouta

Honorable
Apr 19, 2014
15
0
10,510


Hi Tradesman1, sorry for taking so long to answer, I've been trying a few things with my build.
So, first things first, I thought my processor was heating a bit too much, so I changed my cooler to a Coolermaster Nepton 140XL, wich helped with the heating situation.
I also got a 1500va smart UPS from APC, wich helped me, since it has a LED screen which tells me the amount of Watts that are being consumed, and I noticed that with the current PSU, it was going to the 620's, wich caused it to freeze or reset.

So... I went ahead and bought a new PSU, the Corsair AX860i wich I'm very happy with. And, from what I've seen, my PSU is only taking an average of 550 Watts when I'm playing Far Cry 3 maxed out, wich was the same game that I was using for the other PSU's tests.

In conclusion, I think the new 860W PSU is more than enough for the system I have, so if anyone is experiencing the same kind of problem, I hope this thread helps them.

Once again, thank you very much for the help Tradesman1 ;)
 
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