USB drivers not working (Mouse & Keyboard not working) Win 7 64bit

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Coltor

Coltor

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Sep 25, 2013
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I used the AMD clean uninstall utility before I was going to try installing CCC 14.3. I guess it uninstalled my usb drivers because my mouse and keyboard no longer function. The keyboard works in the bios but when windows boot s there's nothing, not even safe mode. Can't sign in to update drivers .

I've tried PS/2 to usb adapter, didn't work.
How does one fix this?
 
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cpatel1987

cpatel1987

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Feb 2, 2010
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Wait, you said "I guess it uninstalled my usb drivers because my mouse and keyboard no longer function". Yet you also say "I've tried PS/2 to usb adapter, didn't work." So is your mouse and keyboard natively USB or PS/2?

Two things I would reccomend:

1) Try using sfc /scannow in command prompt by booting up either via a windows recovery disk or startup repair: http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

2) Use the regback feature built into windows 7: http://captaindbg.com/how-to-restore-registry-hives-on-windows-7/
 
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H

hunterrl

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Aug 3, 2014
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I am having the same problem with all my USB ports but I can't even try this fix because as soon as Windows 7 comes up my keyboard and mouse go off.
 
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Coltor

Coltor

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Sep 25, 2013
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Unfortunately I don't know what to do... maybe something in the bios? Idunno. Hopefully someone else responds.
 
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cpatel1987

cpatel1987

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You need to boot from a windows recovery disk, as instructed in the link. It may not work by hitting f8 and selecting repair my computer.
 
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