Windows 7 wont start

Anika

Reputable
Apr 21, 2014
1
0
4,510
Windows 7 screen pixelated and shut down. On restart, gives option to start normally. After login details entered..comes to a black screen with the mouse cursor visible. No other function. :( i need to acess files saved on the PC. Please help.
 
Hi

Can you start in safe mode with networking?
Usually press F8 just after post

This will start with many drivers disabled but networking still working

If you can get logged in create a new account to see if problem is general or only affects your account

Regards

Mike Barnes