GPU issues - hanging at Win 7 Welcome screen

ElitheMadMan

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Apr 21, 2014
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Got what I think is an odd situation going on... but after checking the forums, it seems it's not that uncommon. Though I haven't seen a real solution to my particular problem.

I've got an older desktop gaming rig I built back in 2006. I replaced the PSU a few years ago (it has a 700 Watt Corsair in it now) and the GPU (currently a Galaxy GeForce GTX 470 Fermi) back in 2010. Up until recently it's been running great. But all of a sudden I started having issues with what I thought was my graphics card. On rebooting it would go to the Win 7 Welcome screen, then go black. The monitor's back light is on, but no image is coming through. Sometimes the monitor would go into power saver mode, and I was having issues with the whole rig rebooting, but I managed to eliminate those two problems.

In Safe Mode I discovered it was hanging on the well-known Classpnp.sys issue, so I did all the related things found on the Internet to resolve that issue (updated the mobo BIOS, ran debug mode, last known good config, system restore, updated drivers; one by one checked all the start-up programs, the RAM, any recent Windows updates, and all attached devices, etc.)... with no luck.

Thinking it was the GPU I took out the Galaxy 470 and installed an even older XFX GeForce 7950GX2... and it loaded just fine. Until I tried to install the appropriate Nvidia driver. When I did it went back to exact same black screen issue I originally had. So I uninstalled that MUCH older Nvidia driver and rebooted the machine. Turns out, it would ALWAYS load to desktop without issue... as long as no Nvidia driver was attached to it.

So I tried this with the Galaxy 470 and the exact same thing happened. I even tried installing several different (older) drivers with absolutely no luck. Even the old, default Nvidia driver that Windows auto installs (there's now way to stop it with Win 7 Home Premium despite what all the many instructions on the Web say) doesn't work. As long as an Nvidia driver is not installed, it works (though not at the resolution I want - max is 1600x1200). I can replicate the issue without fail.

Anyone have an idea as to what's causing this? Is the card going out? If so, why is the exact same thing happening on two different cards? And why will it run at 1600x1200 (without a driver)? Is it the driver, the mobo... or the power supply?

Thanks!

(Older) System Specs:
ASUS P5W DH Deluxe mobo
Intel Core 2 Duo 2.4 Ghz (OC'd to 3.2)
4 gigs Corsair XMS2
Win 7 Home Premium Service Pack 1 64-bit
 

ElitheMadMan

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Apr 21, 2014
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I did not. I did use CCleaner and Glary's though to clean out the registry and such each time. I kinda thought having to drive sweep went the way of the dinosaur (tells you how much I dig around under the hood of my rig), but I'll definitely try that when I get home. If that turns out to be the problem... I'm gonna shoot myself. ;)

I wonder if that's the problem though. I updated to the latest Nvidia drivers on March 10, and this issue didn't pop up until April 12. But hey... computers are crazy things!

Thanks for the suggestion. I'll let you know if it works.
 

ElitheMadMan

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Apr 21, 2014
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So I used the above DDU program, and while it cleaned a crapload of old drivers off my system (and prevented Win7HP from auto installing a default Nvidia driver - so bonus awesome for that!)... it did NOT fix the problem. I tried installing 3 different Nvidia drivers and got the same black screen after Win7 Welcome screen result as before.

But as long as no Nvidia driver is installed, the thing boots perfectly fine into normal (and Safe) mode at 1600x1200 without a problem.

I don't get it....
 

ElitheMadMan

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Apr 21, 2014
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Update: After yet another infuriating weekend of PC troubleshooting I've come to the conclusion that this might be a MOBO issue.

Before doing a clean Win7 install I swapped PCI-E slots, tried using a different GPU in a different PCI-E slot (and did the exact same thing), added more fans (read it might be a heat issue)... finally did a clean install with drive format - three times. The first time I did that I thought I had it, but it just wouldn't remain stable. I started getting Nvidia windows kernel mode driver errors, then it shat the bed and went back to the same problem as before.

Guess I have no choice but to rebuild. ARGH!