Hey everyone.
A couple day ago I was playing Diablo 3 like normal and all of a sudden my screen flickered and went into a random color, then the computer restarted.
NOTE: I didnt change anything between the day before it was working perfectly and when it started acting up.
Ever sense that happened I can no longer play any game for longer than 5 minutes without my computer either freezing on that random color screen or it just restarting or crashing. I have checked my memory and that didn't seem to be the problem, I downloaded "WhoCrashed" and in the first crash report it told me that the issue was with the "ATI Radeon Kernel Mode Driver" so I tried to uninstall all of my AMD driver and get the latest/older/beta versions with no luck. (One time before the PC crashed I got to see an error in my task bar that said that a graphics driver failed and recovered.)
I have even factory reset my OS drive since its on a separate drive as all of my data.
My PC specs:
MB: Gigabyte GA-78LMT-USB3
CPU: AMD FX - 6100 Six-Core
RAM: 8gb DDR3 RAM
OS: Windows 8 64bit
GPU AMD Radeon 7770 1gb
My most recent crash reports have been a bit different from the first:
On Sun 4/20/2014 9:23:46 PM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF88007EC4D88)
Bugcheck code: 0x116 (0xFFFFFA8008AEF0C0, 0xFFFFF88007EC4D88, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Sun 4/20/2014 8:52:17 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\042014-9172-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x529F81)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800882A038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time
Any help would be appreciated and I am willing to cooperate with any suggestions. If you need more info please ask.
I was thinking of just getting a new Video Card and Power Supply but I want to be sure that it would solve the issue or I could solve it before I bought them.
I have money to replace hardware if needed so thats no issue. Thanks guys/gals
A couple day ago I was playing Diablo 3 like normal and all of a sudden my screen flickered and went into a random color, then the computer restarted.
NOTE: I didnt change anything between the day before it was working perfectly and when it started acting up.
Ever sense that happened I can no longer play any game for longer than 5 minutes without my computer either freezing on that random color screen or it just restarting or crashing. I have checked my memory and that didn't seem to be the problem, I downloaded "WhoCrashed" and in the first crash report it told me that the issue was with the "ATI Radeon Kernel Mode Driver" so I tried to uninstall all of my AMD driver and get the latest/older/beta versions with no luck. (One time before the PC crashed I got to see an error in my task bar that said that a graphics driver failed and recovered.)
I have even factory reset my OS drive since its on a separate drive as all of my data.
My PC specs:
MB: Gigabyte GA-78LMT-USB3
CPU: AMD FX - 6100 Six-Core
RAM: 8gb DDR3 RAM
OS: Windows 8 64bit
GPU AMD Radeon 7770 1gb
My most recent crash reports have been a bit different from the first:
On Sun 4/20/2014 9:23:46 PM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF88007EC4D88)
Bugcheck code: 0x116 (0xFFFFFA8008AEF0C0, 0xFFFFF88007EC4D88, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Sun 4/20/2014 8:52:17 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\042014-9172-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x529F81)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800882A038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time
Any help would be appreciated and I am willing to cooperate with any suggestions. If you need more info please ask.
I was thinking of just getting a new Video Card and Power Supply but I want to be sure that it would solve the issue or I could solve it before I bought them.
I have money to replace hardware if needed so thats no issue. Thanks guys/gals