Windows 8 -RealTek High Definition Audio - Constant Resetting

PistonHonda

Reputable
Apr 22, 2014
3
0
4,520
Greetings,

I own a Toshiba Laptop - running windows 8

I have a new laptop (less than a day old) Took me hours to figure out why the audio sounded so muffled and distant.

I had to:

-Left click on the speaker/sound icon on the bottom right

-Left Click on the top speaker icon.

-Click on the Enhancements tab

-check mark disable all sound effects

This allowed for all the sound to return to normal and great bass.

However my issue is that it keeps reseeting itself everyt ime I watch a new youtube video, or any video on the internet or a personal video.

Each time a new video is being played my must repeat the process over and over.

I've tried uninstalling Realtek HDA and re-installing it with no success.

Can anyone offer any help?

Many thanks,

John
 
Solution
Greetings, and thank you dodger46 for your reply.

I have figured out the issue here is a quick run through of what I did in case anyone has similar issues.

Changing audio settings via windows 8 does not work permanently

-Left click on bottom right speaker icon
-Left Click on top speaker icon
-Takes you to enhancements
-Check mark disable all sound effects


This allows the audio to sound "normal" or with an actual bass. However, for whatever reason, windows 8 resets this every time you watch a new video.



To correct this

Search for the program RealTek HD Audio Manager

Did this by going to the Start8 menu I downloaded and searched in the "Search All Programs" bar provided.

Open up the program

From there you can permanently...
Possibly a Windows problem? Obvious suggestion would be to re-install the Driver, but as that didn't help Windows next on the list...
First try System File Checker
Winkey plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter

It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
If corrupt files are found that can’t be fixed, try

Dism /Online /Cleanup-Image /RestoreHealth (Observe spaces before /)

Re-run SFC

To view CBS Log

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down

.
 

PistonHonda

Reputable
Apr 22, 2014
3
0
4,520
Greetings, and thank you dodger46 for your reply.

I have figured out the issue here is a quick run through of what I did in case anyone has similar issues.

Changing audio settings via windows 8 does not work permanently

-Left click on bottom right speaker icon
-Left Click on top speaker icon
-Takes you to enhancements
-Check mark disable all sound effects


This allows the audio to sound "normal" or with an actual bass. However, for whatever reason, windows 8 resets this every time you watch a new video.



To correct this

Search for the program RealTek HD Audio Manager

Did this by going to the Start8 menu I downloaded and searched in the "Search All Programs" bar provided.

Open up the program

From there you can permanently correct or adjust any audio settings. Bass, treble, etc through various tabs.

Note there are different options and tabs for various audio outputs, speakers, headphones, and a mic.

Click OK

Audio should be much improved and to your liking.

 
Solution

Good work.
Noted for the future!

 

add2718

Reputable
Jun 19, 2014
4
0
4,510
I've tried the solution outlined above but it doesn't work for me. There seems to be no communication between the "disable sound effects" thing in Windows and the RealTekHD audio manager.

Clicking "disable sound effects" works, but every time I open a new MP3 file, it gets reset.

This is extremely frustrating, why was this designed like this???
 

add2718

Reputable
Jun 19, 2014
4
0
4,510
Actually, I called Toshiba's customer support and that's exactly what the guy did to help, and it worked. I tried going to RealTek Manager initially on my own but didn't see the DTS options.

The problem is solved for me now, thanks!
 

cyntmac

Reputable
Aug 1, 2014
1
0
4,510


Can you please tell me what where the DTS options you set? What did you set everything at? Which settings? Also, do you have to do this is safe mode (F8) for some reason?
 

mr awesome

Reputable
Dec 26, 2014
2
0
4,510
I had this problem also with a Toshiba satellite. I just fixed the issue by going into the device manager and deleting the realtek audio driviers. uninstalling and deleting the drivers. then do a scan for hardware changes and let your computer find the suitable driver automatically. then restart. after this i've never had the problem again.
 

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