- Jun 19, 2002
- 565
- 0
- 18,980
I need to find someone who has a very unique set of skills which includes strong knowledge of the circuitry of modern electronic devices, as well as a good knowledge of home wiring. I'm having a very odd problem. My computer has been locking up to the point I need to restart it more and more every day. No BSOD/black screen, no events in the eventvwr. I've tried all sorts of fixes including updates, disc check, and a few other ways to try to capture anomalies to no avail.
I noticed something else though. The wireless internet has always been crappy since we got the Comcast modem/router, but now it was literally dropping all wireless connections. Every single wireless device from phones, to laptops, to tablets would be dropped simultaneously, while the router reported no problems with the wireless service.
As I saw more computer lockups, I noticed that there is a DIRECT correlation between when the computer locks up and when the wireless drops out. This got me thinking that it might be something to do with the connection to the wall, so it could be the outlet, the surge protector, or the UPS.
I tried all kinds of combinations between cords, surge protector to UPS, UPS to surge protector, UPS directly to wall, surge protector to the wall, wire to the wall, and switching up these connections so that the computer would be connected one way and the router another. The computer locks and wireless drops still correlate exactly.
I haven't tried running an extension cord from to an outlet in another room, but at the same time I can't see how all outlets in a room would all of a sudden be doing something that neither a surge protector nor UPS could handle.
If anyone could help me with this issue, testing the wall, other tests to run on the hardware... or knows someone who has these skills, I would be very appreciative. The locks and wireless drops are happening more and more frequently every day, which is clearly annoying as heck, but I'm also worried about the damage to my computer components with the frequent hard resets.
If you even know the *type* of professional I need to seek for this help, I'd appreciate that as well.
Few things to note:
- It does not lock up when I'm in the middle of BF4 or any other activity causing strain on the comp. Usually it's when it comes from a sleep, or after I've left the room to go get something.
- The desktop does not use wireless, it's hardwired to the router. Doesn't even have a wireless card.
- I've lived in this house since the end of 2006, and the computer is in the same room it's always been in, so while I would tend to suggest that 2 different devices going out at the same time would be an electrical thing, nothing has changed in the past 8 years. The UPS is new w/in the past few years.
- I have had a ton of problems w/dropping packets about once ever 20-30 sec since Septemberish, but that actually seems to have gone away. Maybe they boosted it too much?
System specs:
- i7-2600 (not K)
- Gigabyte GV-N670OC-2GD GTX 670
- Asus P8z68-V PRO/GEN3
- Intel 330 180GB - SSDSC2CT180A3K5
- G.SKill Ripjaws X series. 16GB (4x4)
- Corsair HX 620W
- Also have 2 Seagate 7200.10 320GB (...620AS) from 2007 and a Seagate 7200.12 1TB (...528AS) from 2009
All parts were purchased 2012 except the PSU, which was in 2007
I noticed something else though. The wireless internet has always been crappy since we got the Comcast modem/router, but now it was literally dropping all wireless connections. Every single wireless device from phones, to laptops, to tablets would be dropped simultaneously, while the router reported no problems with the wireless service.
As I saw more computer lockups, I noticed that there is a DIRECT correlation between when the computer locks up and when the wireless drops out. This got me thinking that it might be something to do with the connection to the wall, so it could be the outlet, the surge protector, or the UPS.
I tried all kinds of combinations between cords, surge protector to UPS, UPS to surge protector, UPS directly to wall, surge protector to the wall, wire to the wall, and switching up these connections so that the computer would be connected one way and the router another. The computer locks and wireless drops still correlate exactly.
I haven't tried running an extension cord from to an outlet in another room, but at the same time I can't see how all outlets in a room would all of a sudden be doing something that neither a surge protector nor UPS could handle.
If anyone could help me with this issue, testing the wall, other tests to run on the hardware... or knows someone who has these skills, I would be very appreciative. The locks and wireless drops are happening more and more frequently every day, which is clearly annoying as heck, but I'm also worried about the damage to my computer components with the frequent hard resets.
If you even know the *type* of professional I need to seek for this help, I'd appreciate that as well.
Few things to note:
- It does not lock up when I'm in the middle of BF4 or any other activity causing strain on the comp. Usually it's when it comes from a sleep, or after I've left the room to go get something.
- The desktop does not use wireless, it's hardwired to the router. Doesn't even have a wireless card.
- I've lived in this house since the end of 2006, and the computer is in the same room it's always been in, so while I would tend to suggest that 2 different devices going out at the same time would be an electrical thing, nothing has changed in the past 8 years. The UPS is new w/in the past few years.
- I have had a ton of problems w/dropping packets about once ever 20-30 sec since Septemberish, but that actually seems to have gone away. Maybe they boosted it too much?
System specs:
- i7-2600 (not K)
- Gigabyte GV-N670OC-2GD GTX 670
- Asus P8z68-V PRO/GEN3
- Intel 330 180GB - SSDSC2CT180A3K5
- G.SKill Ripjaws X series. 16GB (4x4)
- Corsair HX 620W
- Also have 2 Seagate 7200.10 320GB (...620AS) from 2007 and a Seagate 7200.12 1TB (...528AS) from 2009
All parts were purchased 2012 except the PSU, which was in 2007
Facebook
Twitter
Instagram