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Help installing the R9 270X

Tags:
  • Drivers
  • Graphics Cards
Last response: in Graphics & Displays
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April 23, 2014 2:09:58 PM

I just bought the R9 270x, and hardware wise i think its all hooked up. The fans are going its hooked into the motherboard and it has the pci-e cords plugged in. Yet when i plug my HDMI cable into it i dont get any picture. Does this mean i have to uninstall the drivers for my integrated graphics display that my PC currently uses, and if so, how do i do that and install the new drivers at the same time so i get some sort of picture so i can see what im doing when i install the new drivers? Is it as simple as just disabling my onboard graphics, then restarting my PC with the HDMI cable plugged into the gpu and it will automatically detect and use that so i can install the drivers? Really confused here

More about : installing 270x

a c 147 U Graphics card
April 23, 2014 2:13:44 PM

Go through the steps in the link in my signature and let me know :) 
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April 23, 2014 2:17:14 PM

HiTechObsessed said:
Go through the steps in the link in my signature and let me know :) 


It doesnt really help me, like I said hardware wise its hooked up completely. Im just not sure how to get the drivers instaleld and how to disable my onboard video so my PC will recognize it, because unless im mistaken (which is totally possible cuz ive never done this before) my computer wont recognize the R9 270x until i disable the onboard video.
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April 23, 2014 2:17:26 PM

I'm not sure about what you have to do with the onboard graphics but I do have some information that you might find useful.

1) You don't need to have the driver installed to be able to use the card, the driver just tells Windows what your card is and what it can do.
2) Make sure you plugged the HDMI into the graphics card and not the slot on the motherboard.
3) If the fans are still and it's not making any sounds, check that it's not dead. No matter how expensive the card, there will always be a dead one.

Hope this helps
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a c 147 U Graphics card
April 23, 2014 2:20:10 PM

In the BIOS, there is the option to boot to PCIe graphics, try setting that.
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April 23, 2014 2:21:35 PM

HiTechObsessed said:
In the BIOS, there is the option to boot to PCIe graphics, try setting that.


Alright im installing the new drivers right now, after that is finished I will try to do that from the BIOS and see if it works.
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April 23, 2014 2:42:56 PM

HiTechObsessed said:
In the BIOS, there is the option to boot to PCIe graphics, try setting that.


Alright in the BIOS i tried booting to PCIe graphics and PCI graphics just to check and still nothing.
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a c 147 U Graphics card
April 23, 2014 2:51:44 PM

Have you tried a separate PCIe slot? Or reseating the graphics card?
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April 23, 2014 2:54:07 PM

HiTechObsessed said:
Have you tried a separate PCIe slot? Or reseating the graphics card?


Alright i managed to get video to appear on my monitor when its plugged into the R9 270x, but the screen resolution is locked at a weird resolution, and when i go into device manager, its listed as microsoft basic display adapter
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Best solution

a c 147 U Graphics card
April 23, 2014 2:55:52 PM

Re-download the drivers from AMD's website, and install using the clean install option.
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April 23, 2014 3:19:13 PM

HiTechObsessed said:
Re-download the drivers from AMD's website, and install using the clean install option.


Alright I got everything working now, but theres a slight problem. It may be because im using my TV as my monitor, but now there is small black bars on the side and the top and bottom that were not there before i got the GPU. Any idea why this would be and/or how to fix it?
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a c 147 U Graphics card
April 24, 2014 7:28:03 AM

In Catalyst Control Center, there should be a scaling option, and you can adjust the vertical/horizontal size of the display.
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