Format and reinstall Win 7

RSAofYAP · Apr 23, 2014

I bought my Dell XPS laptop in 2010. The drive is corrupted.
Explorer and Mozilla crash almost immediately. I have the
Reinstallation DVD that came with the laptop and I have copied
my files to an external hard drive. Before I format, how do I
prove I own this copy of Win 7? There is no s/n on the red DVD.
Is it the # I see when I right click on my computer?

Sorry, old and slow

popatim · Apr 23, 2014

there should be a sticker on the bottom of the laptop with the CoA code on it.
If not and the laptop still runs you can run belarc advisor and it will show you it.

Nerumph · Apr 23, 2014

Check the outside of your laptop chassis. The company usually sticks it somewhere on the case (usually on the bottom) so that customers won't loose it too easily, and so they can also sell the computer without an install disk (for OEM reasons).

bignastyid · Apr 23, 2014

The win7 coa is probably under the battery.

RSAofYAP · Apr 25, 2014

bignastyid :

Well, I looked all over my laptop and could not find it anywhere so I removed the battery and did not see it, but then I noticed a little stamp on the battery in the corner, not even the size of a postage stamp. It has a scanner symbol on it like the kind people read in the grocery store with their cell phones. There were numbers I could not read so I found my old magnifying loupe from when I was a photoengraver in the 60's and sure enough, there are numbers, but surely these are not the numbers for Windows7 ??????????

bignastyid · Apr 25, 2014

What model of XPS is it?

RSAofYAP · Apr 27, 2014

bignastyid :

XPS L702X

Thanks for your help

bignastyid · Apr 27, 2014

Well pictures of that model show the COA sticker to be on the bottom of the unit right under the service tag sticker. If it has been removed or is illegible there's not much you can do except buy another key.

RSAofYAP · Apr 28, 2014

You know, this is probably my 6th Dell. I bought it new, well, refurbished from Dell and I never even noticed there was no sticker, no serial number, no stickers on it and I would think I would have noticed that unless one of the grand kids pulled it off. Well, I have the CD that came with it, but ..... and I don't want Win 8.
Hey, thanks for your time.

Rick

Nerumph · Apr 28, 2014

Is there any way you can boot into the OS or at least safe mode? If so, you should run one of the following software and try to grab the key from the OS itself.

http://pcsupport.about.com/od/productkeysactivation/tp/topkeyfinder.htm

RSAofYAP · Apr 29, 2014

Nerumph :

RSAofYAP · Apr 29, 2014

Yep, I ran a program called Jelly Bean which gave me my COA. Then I ran my DVD and everything seemed to go well except a different # came up under the (right click my computer), but it says windows is activated. It is now Windows 7 Professional instead of Windows 7 Ultimate, which I do not understand. I am in the middle of downloading drivers from the Dell site. My wife just told me I need to use something different than Internet Explorer because the local News says it has security issues. Oh well. I can live with Win 7 Prof, but I don't understand the change and the no need for COA.Strange.

Again, thanks for your help.

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Format and reinstall Win 7

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