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Windows 8.1 Wifi Limited Connectivity

Has the Windows 8.1 update 1 solved the limited wifi problem seen before the update? I have an Asus notebook Q550 and when I upgraded to 8.1 about 3 months ago, I was forced to downgrade back to Windows 8 due to the limited wifi problem. I would like to upgrade again because the new features look very convenient, however I am worried my problem might arise again.
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  1. Best answer
    By limited connectivity, do you mean not able to use WPA encryption? I know that is still an issue as of 2 days ago when I tried to setup some Win 8.1 laptops on a clients network.
  2. Yes that's what I was talking about. I wish they would just fix that already, because the update looks really good. I'm disappointed that I still don't get to try it out. Thank you for your help!
  3. I actually got it to work by following the process shown as answer here: http://social.technet.microsoft.com/Forums/windows/en-US/290c63b4-ce04-4483-a047-e1000c7d7699/wpa-security-types-are-missing-after-upgrading-to-windows-81?forum=w8itpronetworking&prof=required

    So for those who have already gone to Windows 8.1 and have a need to setup WPA security, there is a work around.
  4. On my Acer Aspire Ones (I have two) I did the following:
    1. Open Device Manager
    2. Click on to expand 'Network Adapters'
    3. Right-click on Broadcom 802.11n Network Adapter
    4. Select 'Update Driver Software'
    5. Select 'Browse my computer for driver software'
    5. Select 'Let me pick from a list of device drivers on my computer'
    7. Select 'Broadcome 802.11n Network Adapter (Broadcom)' - note NOT (Microsoft)
    8. Select 'Next'
    9. When done, select 'Close'
  5. This was an EXCELLENT method THAT WORKED! I was stressing over WPA and WPA-2 nonsense! And Of COURSE going to the MS Web site for an Answer!!! For-Get-It! This was truly a daunting task! I have 11 computers on My "Network". The Newest and Most Modern Computer with Win 8.1 just would NOT connect. I had reset the network adapters, Uninstalled them! Nada! You know what Microsoft's solution is to Next to do? Physically, remove the Network Adapters~! This is Why all the smart people are here and the STUPID ones work in Redmond!
    Thank you Very Much Kevin!! (It was the Wife's computer!)
  6. The solution is very simple. if you can access the internet through any other way, get to the support website of your computer make(mine is Lenovo) download the driver for WLAN or wireless lan. Install it and then reboot. problem solved.

    in windows 8.1 there is a bug, which will not allow you to connect to WiFi. so install the driver provided by the computer make.
  7. KevinKProf said:
    On my Acer Aspire Ones (I have two) I did the following:
    1. Open Device Manager
    2. Click on to expand 'Network Adapters'
    3. Right-click on Broadcom 802.11n Network Adapter
    4. Select 'Update Driver Software'
    5. Select 'Browse my computer for driver software'
    5. Select 'Let me pick from a list of device drivers on my computer'
    7. Select 'Broadcome 802.11n Network Adapter (Broadcom)' - note NOT (Microsoft)
    8. Select 'Next'
    9. When done, select 'Close'
  8. KevinKProf
    Thank you! Thank you! Thank you! Worked perfectly, and your instructions were so clear that even a non techie could get back on line. Thank you X
  9. KevinKProf said:
    On my Acer Aspire Ones (I have two) I did the following:
    1. Open Device Manager
    2. Click on to expand 'Network Adapters'
    3. Right-click on Broadcom 802.11n Network Adapter
    4. Select 'Update Driver Software'
    5. Select 'Browse my computer for driver software'
    5. Select 'Let me pick from a list of device drivers on my computer'
    7. Select 'Broadcome 802.11n Network Adapter (Broadcom)' - note NOT (Microsoft)
    8. Select 'Next'
    9. When done, select 'Close'
  10. Thanks, Kevin. Super! Works like a charm (MS should include this in their charms or at least provide a fix! Too much to ask?)
  11. Sneiderz said:
    Has the Windows 8.1 update 1 solved the limited wifi problem seen before the update? I have an Asus notebook Q550 and when I upgraded to 8.1 about 3 months ago, I was forced to downgrade back to Windows 8 due to the limited wifi problem. I would like to upgrade again because the new features look very convenient, however I am worried my problem might arise again.


    I got around this on a HP Stream 11

    I have I think solved it by changing the adaptor security from default WPA 2 to 802.

    This still results in a 'limited connectivity' flag but in fact the laptop can browse internet.

    So I am hopeful.

    Its still a nuisance when all I want to do in a new office or hotel is just connect and not try all the security types to find one that works
  12. KevinKProf said:
    On my Acer Aspire Ones (I have two) I did the following:
    1. Open Device Manager
    2. Click on to expand 'Network Adapters'
    3. Right-click on Broadcom 802.11n Network Adapter
    4. Select 'Update Driver Software'
    5. Select 'Browse my computer for driver software'
    5. Select 'Let me pick from a list of device drivers on my computer'
    7. Select 'Broadcome 802.11n Network Adapter (Broadcom)' - note NOT (Microsoft)
    8. Select 'Next'
    9. When done, select 'Close'
  13. Thanks so much Kevin! I recently changed router and for the past two days wifi was dropping to limited and driving me mad! Thank you!
  14. KevinKProf said:
    On my Acer Aspire Ones (I have two) I did the following:
    1. Open Device Manager
    2. Click on to expand 'Network Adapters'
    3. Right-click on Broadcom 802.11n Network Adapter
    4. Select 'Update Driver Software'
    5. Select 'Browse my computer for driver software'
    5. Select 'Let me pick from a list of device drivers on my computer'
    7. Select 'Broadcome 802.11n Network Adapter (Broadcom)' - note NOT (Microsoft)
    8. Select 'Next'
    9. When done, select 'Close'

    My kids decided to upgrade to 8.1 on our Lenovo laptop, and immediately this limited connectivity problem became apparent.
    Kevin's info above has helped a heap!
    Moral of story: Always stick to OEM and NOT shitty microsoft!
    Many thanks again.
  15. KevinKProf said:
    On my Acer Aspire Ones (I have two) I did the following:
    1. Open Device Manager
    2. Click on to expand 'Network Adapters'
    3. Right-click on Broadcom 802.11n Network Adapter
    4. Select 'Update Driver Software'
    5. Select 'Browse my computer for driver software'
    5. Select 'Let me pick from a list of device drivers on my computer'
    7. Select 'Broadcome 802.11n Network Adapter (Broadcom)' - note NOT (Microsoft)
    8. Select 'Next'
    9. When done, select 'Close'
  16. Sneiderz said:
    Has the Windows 8.1 update 1 solved the limited wifi problem seen before the update? I have an Asus notebook Q550 and when I upgraded to 8.1 about 3 months ago, I was forced to downgrade back to Windows 8 due to the limited wifi problem. I would like to upgrade again because the new features look very convenient, however I am worried my problem might arise again.


    Don't worry Sneiderz Upgrade to Windows 8.1, you will not get this issue again. I had the this issue 5 months back when i upgrade to Windows 8.1.But that time It was the "Reset TCP/IP Stack and Auto-tuning" issue. But yesterday i upgrade the Windows 8.1 in one of my friend system, But I didn't get the error. May be Microsoft has been fixed it.

    If you will get this error - here are some troubleshooting tips you can try them.

    http://www.thewindowsclub.com/fix-limited-wifi-connection-problem-in-windows-8-1
    http://windows8.iyogi.com/troubleshooting/solutions-to-resolve-wi-fi-connectivity-problems.html
  17. Windows Key +X+A Gets you the Administrative Command Prompt

    Type this:
    netsh int ip reset C:\resetlog.txt

    Reboot and you are working!!!
  18. Sneiderz said:
    Has the Windows 8.1 update 1 solved the limited wifi problem seen before the update? I have an Asus notebook Q550 and when I upgraded to 8.1 about 3 months ago, I was forced to downgrade back to Windows 8 due to the limited wifi problem. I would like to upgrade again because the new features look very convenient, however I am worried my problem might arise again.


    how do I ask a question on here ? I am new, and going crazy, with this , when the solution says to download an updated driver , how the heck can I do that , when I cannot access the internet >????? I am typing this request from my hubby's laptop... .please help me figure this out ... Acer will not give me any info .... my email is jeanhonig7@gmail.com I cannot find here where to send my message !!
  19. I don't have an answer ;only a question ! help
  20. KevinKProf said:
    On my Acer Aspire Ones (I have two) I did the following:
    1. Open Device Manager
    2. Click on to expand 'Network Adapters'
    3. Right-click on Broadcom 802.11n Network Adapter
    4. Select 'Update Driver Software'
    5. Select 'Browse my computer for driver software'
    5. Select 'Let me pick from a list of device drivers on my computer'
    7. Select 'Broadcome 802.11n Network Adapter (Broadcom)' - note NOT (Microsoft)
    8. Select 'Next'
    9. When done, select 'Close'
  21. Buddy i tried the above method that you have posted, but it worked only once after i restarted my pc then it was still limited connection. Do you have another method for this?
  22. I had a similar problem with a Lenovo laptop, but found this on the dell website and it seems to have worked for me.

    http://www.dell.com/support/article/us/en/19/SLN288871/EN
  23. Sorry but the above was temporary, no longer working.
  24. After tried all netsh solutions.. solved after removing Avast Premium
  25. KevinKProf said:
    On my Acer Aspire Ones (I have two) I did the following:
    1. Open Device Manager
    2. Click on to expand 'Network Adapters'
    3. Right-click on Broadcom 802.11n Network Adapter
    4. Select 'Update Driver Software'
    5. Select 'Browse my computer for driver software'
    5. Select 'Let me pick from a list of device drivers on my computer'
    7. Select 'Broadcome 802.11n Network Adapter (Broadcom)' - note NOT (Microsoft)
    8. Select 'Next'
    9. When done, select 'Close'
  26. Kevin,
    I followed your steps but problem did not solved. I upgraded to 8.1 my lenovo ideapad s405
  27. Thankyou so much Kevin! ur great!!!!
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