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Dell latitude D830 will not see ssd

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April 24, 2014 3:32:17 AM

I installed a Crucial M500 ssd in a Dell latitude D830. The machine does not see the drive. Can't find it in the BIOS. It also does not work in a D620 but did work in a newer HP laptop. Does anyone have an idea? Thanks.

More about : dell latitude d830 ssd

a b D Laptop
April 24, 2014 10:12:10 PM

What kind of SSD? mSATA or regular SATA?
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a b D Laptop
April 25, 2014 3:47:36 PM

Thats a pretty old laptop it's possible it doesn't accept SSDs
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April 25, 2014 8:45:42 AM

I think it's regular SATA.
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April 25, 2014 4:07:14 PM

I saw a video on utube where someone put an ssd in a dell d620 and it worked.
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a b D Laptop
April 25, 2014 9:31:03 PM

Are you using the same SSD as that person did?
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April 26, 2014 4:12:55 AM

They didn't say what what make.
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a c 248 D Laptop
April 26, 2014 5:52:32 AM

Hi, do you have the latest version for your BIOS? Version A17.
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April 26, 2014 2:09:45 PM

No, it's version 13.
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May 1, 2014 5:18:00 AM

tewb said:
I installed a Crucial M500 ssd in a Dell latitude D830. The machine does not see the drive. Can't find it in the BIOS. It also does not work in a D620 but did work in a newer HP laptop. Does anyone have an idea? Thanks.


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May 1, 2014 5:19:18 AM

Did you already find a solution for your problem? I bought a Crucial M500 240 GB for my Dell D830 and have exactly the same problem.
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May 29, 2014 1:49:54 PM

Mieke Jonkman said:
Did you already find a solution for your problem? I bought a Crucial M500 240 GB for my Dell D830 and have exactly the same problem.


Same problem here, but I have discovered the reason. When installed in the existing Dell bracket, it doesn't slide ALL the way in. When I remove the SSD from the bracket and just insert the bare drive, it is recognized. Anyone have any experience modifying the bracket to make this work? I'm going to shave the bracket a little and see if I can make it work. I'll let you know.
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Best solution

June 3, 2014 3:32:29 PM

Found the solution. With the D830 you must use the 9.5mm spacer that comes with the drive. Simply mount the self-adhering spacer to the bottom of the drive, install in the bracket for the old drive, and voila! Worked for me.
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