Sign in with
Sign up | Sign in
Your question

Installed ubuntu now freezes at desktop. need display drives, how to install if it freezes?

Last response: in Linux/Free BSD
Share
April 24, 2014 5:01:09 AM

Like the title says. Install seemed all good. Display went to crazy at desktop, green lines across the screen and what not.

From searching online my guess display drivers failed. How can I update my drivers if it freezes at desktop?

I have never used ubuntu, i have no idea how to fix this. Using acer Aspire 6530 4gb ram.
April 24, 2014 5:15:19 AM

Sometimes resetting bios helps. You probably can't do this via the keyboard if you get no readable display, but what you can do is turn all power off and leave the pc for 10 mins then pull the battery out from the motherboard and wait another 5 minutes then put the battery back.

If all goes well it should then boot into your Operating System. Then you need to see if your drivers need updating. I haven't used Ubuntu either so I'd look on line for how to do that eg Ubuntu forums
m
0
l
April 25, 2014 6:39:24 AM

Since you are in recovery mode, you need to remount your root partition as read/write

mount -o remount,rw /



Now remove fglrx:

sudo sh /usr/share/ati/fglrx-uninstall.sh
sudo apt-get remove --purge fglrx fglrx_* fglrx-amdcccle* fglrx-dev*
m
0
l
Related resources
April 24, 2014 9:53:59 AM

i7Baby said:
Sometimes resetting bios helps. You probably can't do this via the keyboard if you get no readable display, but what you can do is turn all power off and leave the pc for 10 mins then pull the battery out from the motherboard and wait another 5 minutes then put the battery back.

If all goes well it should then boot into your Operating System. Then you need to see if your drivers need updating. I haven't used Ubuntu either so I'd look on line for how to do that eg Ubuntu forums



I shall try this, hope it gives me back my display, right i cant do anything with it.
m
0
l
April 25, 2014 6:40:19 AM

on it, will post update asap.
m
0
l
April 24, 2014 10:29:21 AM

Hi dont worry, Linux is not windows! Generally you can always fix your system even if it is completely borked.

That said, this card should be supported out of the box in Ubuntu 14.04 by the opensource "radeon" driver. Did you try installing the proprietary FGLRX driver?

You can try to get to a console by pressing "crtl-alt-f2" or "crtl-alt-f[2-6]"

alternatively you can boot into recovery mode (the tty1 console).
https://wiki.ubuntu.com/RecoveryMode

also you can add the kernel option "nomodeset" to temporily boot with VESA video drivers.
This is accomplished at the GRUB2 boot menu. Press tab on the "ubuntu" boot entry and add "nomodeset" to the kernel options.

Crash happens with FGLRX or default radeon drivers?
m
0
l
April 24, 2014 6:05:57 PM

Tried the battery trick, no luck there, I did a search on this method, you are correct, it does fix some problems.

Thanks skittle, I knew there was a way to get into console I just didn't know how. Hopefully I can install my drivers and get it to work.
m
0
l
April 25, 2014 1:19:15 AM

Did you note that Skittle said Ubuntu 14.04? Newer versions more drivers included. I've just upgraded to 14.04 and maybe it's just me but you'd think I just added more ram, noticeable speed increase, Libre Office 4.2 in particular makes it worth it.
m
0
l
April 25, 2014 7:15:58 AM

When I type many characters get added.

http://i.imgur.com/ezcsWKd.jpg you can see from this pic my display is messed up. typing in those command it says can not open.
m
0
l
April 25, 2014 4:39:29 AM

I did the shift hold and got into console.

1. Went into recovery mode
2. Run failsafe graphic mode
3.Get error System is running in low graphic

I have four option but my keyboard only allows me the first option
Run in low graphic mode. But nothing happens.

I use ctrl+alt+F1

It then freezes on Loading extension glx

So I know my graphic card is the problem. But every move I try I get a new problem. And, still have no clue how to update the drivers.

Starting to think Ubuntu cannot run on my computer.

I am only confused why win7 could run on it easy, yet ubuntu has many problems. I thought Ubuntu was less resource hungry, mini rant over.

FGLRX I guess is the ati driver.
m
0
l
April 25, 2014 7:21:53 AM

Please can you confirm: Does Ubuntu 14.04 really attempt to use FGLRX by default without you asking it to? That is really bad behavior for a Linux Distrobution if so..

it does it by default.
m
0
l
April 25, 2014 7:37:29 AM

Well if you can't get FGLRX to remove from the instructions above you have a options:
1) use livecd and remove FGLRX via chroot (google how to do this)
2) try different distrobution, like Fedora or Debian, that won't arbitirily try to install FGLRX.
m
0
l
April 25, 2014 5:22:51 AM

Ubuntu download site only offer version 14 32/64 I am trying to install 32.
m
0
l
April 25, 2014 7:55:53 AM

Skittles thank you for your time with my issue. I shall look into your suggestions. If it turns into me learning to be a programmer I might be be better of using windows. I thought Ubuntu was a user friendly OS, a graphic card issue is proving otherwise.

Thanks again.
m
0
l
April 25, 2014 5:39:34 AM

If your computer is 64 bit you'll get better performance with the 64 bit version.

Did the screen look OK during the install?

Did you try Skittle's suggestion of
"also you can add the kernel option "nomodeset" to temporily boot with VESA video drivers." ?
You do that when the boot menu starts up hit f6 and select nomodeset.
m
0
l
April 26, 2014 8:04:33 AM

Gripps said:
Skittles thank you for your time with my issue. I shall look into your suggestions. If it turns into me learning to be a programmer I might be be better of using windows. I thought Ubuntu was a user friendly OS, a graphic card issue is proving otherwise.

Thanks again.


It is not necessary to be a programmer :) 
If you would really like to 'learn' Linux without devling too deep. Check out ArchLinux , Gentoo, or SLAX. These are distrobutions that *you* build from the ground up installing only packages you need.

Unfortunately 14.04 was just realeased. There are bound to be bugs. Ubuntu IS a user friendly OS, but part of being user friendly is a double edge sword in that it is hiding what is really going on behind the curtains.
m
0
l
April 25, 2014 5:48:27 AM

At first I tried 64. After my troubles I thought 32 might work. During install everything looked peachy. As soon I went to desktop thing slowly deteriorated, now my desktop has a small square left corner the rest is black.

I tried F6 at boot, it beeps then back to my desktop.

I know the problem, Graphic drivers. I just don't know how to fix this. Been searching for days, but never having used Ubuntu, many things seem foreign.
m
0
l
April 26, 2014 7:06:12 PM

I tried installing Fedora since its linux based I still have display issue. Think I will have to do a boot a nuke. Try get the drivers updated. I wanted to use Ubuntu not windows, so I will keep trying.
m
0
l
April 25, 2014 5:58:47 AM

Was this a system that used to work but now no longer boots? Its odd if you installed fine but now cannot! Did you try to install fglrx? fglrx will not support your video card.

anyway probably is wrong video driver. I see now that Video card is not 6530 but laptop Model# is "AcerAsprie 6530".

Can you get to any command prompt/console?
If so:
please post output of "lspci" and "grep EE /var/log/Xorg.0.log"
need to see why it is stuck at loading glx...
m
0
l
April 28, 2014 3:54:16 AM

This is what happened to me after I upgraded to 14.04 last Friday. Previous version worked flawlessly. I am using Radeon HD 6720G (Aspire 5560G Laptop). Can still boot if I load 3.11.0-19-generic. When the updated version is loaded it hangs after some seconds in the logon dialog. (and can't access the terminals/shell)
m
0
l
April 25, 2014 6:03:36 AM


I can get to drop to root shell.
m
0
l
April 28, 2014 6:19:45 AM

I think from what I have read 14.0.4 has a few bugs. So far, I have tried installing 32 and 64 a few times, each install my display gets worse. Did a clean HDD wipe. Installed Fedora, Puppy Linux and mint. All same results due to my drivers. I can no longer access console, all I can do during install hit F2 which gives me a few options.

m
0
l
April 25, 2014 6:09:58 AM

Ok from root shell post output of:
  1. lspci | grep VGA

and
  1. grep EE /var/log/Xorg.0.log
m
0
l
April 28, 2014 7:50:04 AM

remind me, does everything work from a live dvd?
m
0
l
April 25, 2014 6:20:55 AM

in addition you can do
  1. less /var/log/Xorg.0.log


Using less will let your scroll up/down using arrow keys or pageup/down.

and find the line where the process fails. Mine looks like:
Quote:

[ 2.924] Initializing built-in extension XVideo-MotionCompensation
[ 2.924] Initializing built-in extension XFree86-VidModeExtension
[ 2.924] Initializing built-in extension XFree86-DGA
[ 2.924] Initializing built-in extension XFree86-DRI
[ 2.924] Initializing built-in extension DRI2
[ 2.924] (II) "glx" will be loaded by default.
[ 2.924] (II) LoadModule: "dri2"
[ 2.924] (II) Module "dri2" already built-in
[ 2.924] (II) LoadModule: "glamoregl"
[ 2.932] (II) Loading /usr/lib/xorg/modules/libglamoregl.so
[ 3.030] (II) Module glamoregl: vendor="X.Org Foundation"
[ 3.030] compiled for 1.15.0, module version = 0.6.0
[ 3.030] ABI class: X.Org ANSI C Emulation, version 0.4
[ 3.030] (II) LoadModule: "glx"
[ 3.033] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 3.043] (II) Module glx: vendor="X.Org Foundation"
[ 3.043] compiled for 1.15.0, module version = 1.0.0

[ 3.043] ABI class: X.Org Server Extension, version 8.0
[ 3.043] (==) AIGLX enabled
[ 3.043] Loading extension GLX
[ 3.043] (==) Matched ati as autoconfigured driver 0
[ 3.043] (==) Matched ati as autoconfigured driver 1
[ 3.043] (==) Matched modesetting as autoconfigured driver 2
[ 3.043] (==) Matched fbdev as autoconfigured driver 3
[ 3.043] (==) Matched vesa as autoconfigured driver 4
[ 3.043] (==) Assigned the driver to the xf86ConfigLayout
[ 3.043] (II) LoadModule: "ati"
[ 3.043] (II) Loading /usr/lib/xorg/modules/drivers/ati_drv.so
[ 3.044] (II) Module ati: vendor="X.Org Foundation"
[ 3.044] compiled for 1.15.0, module version = 7.3.0
[ 3.044] Module class: X.Org Video Driver
[ 3.044] ABI class: X.Org Video Driver, version 15.0
[ 3.044] (II) LoadModule: "radeon"
[ 3.045] (II) Loading /usr/lib/xorg/modules/drivers/radeon_drv.so
[ 3.053] (II) Module radeon: vendor="X.Org Foundation"
[ 3.053] compiled for 1.15.0, module version = 7.3.0


you will have some error around the part in bold
m
0
l
April 28, 2014 7:46:04 AM

Please post output

lspci | grep -i 'vga'

It is very strange that puppy mint fedora and Ubuntu all fail...
m
0
l
April 28, 2014 7:52:15 AM

skittle said:
Please post output

lspci | grep -i 'vga'

It is very strange that puppy mint fedora and Ubuntu all fail...


This is mine (running on old working version)

lspci | grep -i 'vga'
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G]
01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Whistler [Radeon HD 6630M/6650M/6750M/7670M/7690M]
m
0
l
April 25, 2014 6:24:34 AM

The first command I received a screen full of info, unless i take picture not sure how I can display it here.

Second command. Failed to load module fglrx does not exists.
m
0
l
April 25, 2014 6:28:34 AM

Picture is fine, but really all you need to look at is the VGA line to see what video card is installed.
  1. lspci | grep -i 'vga'



Ok answer is obvious now:
1) Your video card is some variant of ATI mobility HD3200. (yes?)
2) FGLRX dropped support for HD4xxx and earlier cards a few years ago.
This means your video card is too old to be supported by fglrx!

FIX. uninstall FGLRX.
m
0
l
April 28, 2014 5:31:28 PM

All I have, I see Ubuntu at start up, screen goes blank. Thats it, cant do anything. I am going to re install win7, try Ubuntu as a duel boot.
m
0
l
April 25, 2014 6:36:45 AM

May I ask how I can uninstall FGLRX please?
m
0
l
April 28, 2014 6:22:54 PM

stillblue said:
remind me, does everything work from a live dvd?


No, my display is blank. Win7 can install no problems.

m
0
l
April 29, 2014 12:18:16 AM

Gripps, try Lubuntu. in my case this worked.

I am still trying to find a solution since after an upgrade, I had the same issue again.
m
0
l
May 2, 2014 4:55:14 PM

Ivan Degiorgio said:
Gripps, try Lubuntu. in my case this worked.

I am still trying to find a solution since after an upgrade, I had the same issue again.


I reinstalled Win7, all went well. Since my display drivers were messed up installing Ubuntu I expected by default it would go back to VGA. I since learn my VGA had problems.

I realized this caused issues installing Ubuntu even trying safe mode. I tried duel boot, with same issues as before. Therefore I need to sort my VGA out. After I will do a boot and nuke and try installing Ubuntu 14.0 again.

m
0
l
!