Installed ubuntu now freezes at desktop. need display drives, how to install if it freezes?

Toggle sidebar Toggle sidebar
Gripps

Gripps

Reputable
Mar 17, 2014
33
0
4,540
Like the title says. Install seemed all good. Display went to crazy at desktop, green lines across the screen and what not.

From searching online my guess display drivers failed. How can I update my drivers if it freezes at desktop?

I have never used ubuntu, i have no idea how to fix this. Using acer Aspire 6530 4gb ram.
 
Sort by date Sort by votes
I

i7Baby

Titan
BANNED
Jul 25, 2012
44,084
2
106,960
Sometimes resetting bios helps. You probably can't do this via the keyboard if you get no readable display, but what you can do is turn all power off and leave the pc for 10 mins then pull the battery out from the motherboard and wait another 5 minutes then put the battery back.

If all goes well it should then boot into your Operating System. Then you need to see if your drivers need updating. I haven't used Ubuntu either so I'd look on line for how to do that eg Ubuntu forums
 
Upvote 0 Downvote
Gripps

Gripps

Reputable
Mar 17, 2014
33
0
4,540



I shall try this, hope it gives me back my display, right i cant do anything with it.
 
Upvote 0 Downvote
skittle

skittle

Splendid
Dec 27, 2006
4,036
3
23,960
Hi dont worry, Linux is not windows! Generally you can always fix your system even if it is completely borked.

That said, this card should be supported out of the box in Ubuntu 14.04 by the opensource "radeon" driver. Did you try installing the proprietary FGLRX driver?

You can try to get to a console by pressing "crtl-alt-f2" or "crtl-alt-f[2-6]"

alternatively you can boot into recovery mode (the tty1 console).
https://wiki.ubuntu.com/RecoveryMode

also you can add the kernel option "nomodeset" to temporily boot with VESA video drivers.
This is accomplished at the GRUB2 boot menu. Press tab on the "ubuntu" boot entry and add "nomodeset" to the kernel options.

Crash happens with FGLRX or default radeon drivers?
 
Upvote 0 Downvote
Gripps

Gripps

Reputable
Mar 17, 2014
33
0
4,540
Tried the battery trick, no luck there, I did a search on this method, you are correct, it does fix some problems.

Thanks skittle, I knew there was a way to get into console I just didn't know how. Hopefully I can install my drivers and get it to work.
 
Upvote 0 Downvote
stillblue

stillblue

Honorable
Nov 30, 2012
1,163
0
11,660
Did you note that Skittle said Ubuntu 14.04? Newer versions more drivers included. I've just upgraded to 14.04 and maybe it's just me but you'd think I just added more ram, noticeable speed increase, Libre Office 4.2 in particular makes it worth it.
 
Upvote 0 Downvote
Gripps

Gripps

Reputable
Mar 17, 2014
33
0
4,540
I did the shift hold and got into console.

1. Went into recovery mode
2. Run failsafe graphic mode
3.Get error System is running in low graphic

I have four option but my keyboard only allows me the first option
Run in low graphic mode. But nothing happens.

I use ctrl+alt+F1

It then freezes on Loading extension glx

So I know my graphic card is the problem. But every move I try I get a new problem. And, still have no clue how to update the drivers.

Starting to think Ubuntu cannot run on my computer.

I am only confused why win7 could run on it easy, yet ubuntu has many problems. I thought Ubuntu was less resource hungry, mini rant over.

FGLRX I guess is the ati driver.
 
Upvote 0 Downvote
stillblue

stillblue

Honorable
Nov 30, 2012
1,163
0
11,660
If your computer is 64 bit you'll get better performance with the 64 bit version.

Did the screen look OK during the install?

Did you try Skittle's suggestion of
"also you can add the kernel option "nomodeset" to temporily boot with VESA video drivers." ?
You do that when the boot menu starts up hit f6 and select nomodeset.
 
Upvote 0 Downvote
Gripps

Gripps

Reputable
Mar 17, 2014
33
0
4,540
At first I tried 64. After my troubles I thought 32 might work. During install everything looked peachy. As soon I went to desktop thing slowly deteriorated, now my desktop has a small square left corner the rest is black.

I tried F6 at boot, it beeps then back to my desktop.

I know the problem, Graphic drivers. I just don't know how to fix this. Been searching for days, but never having used Ubuntu, many things seem foreign.
 
Upvote 0 Downvote
skittle

skittle

Splendid
Dec 27, 2006
4,036
3
23,960
Was this a system that used to work but now no longer boots? Its odd if you installed fine but now cannot! Did you try to install fglrx? fglrx will not support your video card.

anyway probably is wrong video driver. I see now that Video card is not 6530 but laptop Model# is "AcerAsprie 6530".

Can you get to any command prompt/console?
If so:
please post output of "lspci" and "grep EE /var/log/Xorg.0.log"
need to see why it is stuck at loading glx...
 
Upvote 0 Downvote
skittle

skittle

Splendid
Dec 27, 2006
4,036
3
23,960
in addition you can do
Code: 
less /var/log/Xorg.0.log

Using less will let your scroll up/down using arrow keys or pageup/down.

and find the line where the process fails. Mine looks like:
[ 2.924] Initializing built-in extension XVideo-MotionCompensation
[ 2.924] Initializing built-in extension XFree86-VidModeExtension
[ 2.924] Initializing built-in extension XFree86-DGA
[ 2.924] Initializing built-in extension XFree86-DRI
[ 2.924] Initializing built-in extension DRI2
[ 2.924] (II) "glx" will be loaded by default.
[ 2.924] (II) LoadModule: "dri2"
[ 2.924] (II) Module "dri2" already built-in
[ 2.924] (II) LoadModule: "glamoregl"
[ 2.932] (II) Loading /usr/lib/xorg/modules/libglamoregl.so
[ 3.030] (II) Module glamoregl: vendor="X.Org Foundation"
[ 3.030] compiled for 1.15.0, module version = 0.6.0
[ 3.030] ABI class: X.Org ANSI C Emulation, version 0.4
[ 3.030] (II) LoadModule: "glx"
[ 3.033] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 3.043] (II) Module glx: vendor="X.Org Foundation"
[ 3.043] compiled for 1.15.0, module version = 1.0.0
[ 3.043] ABI class: X.Org Server Extension, version 8.0
[ 3.043] (==) AIGLX enabled
[ 3.043] Loading extension GLX
[ 3.043] (==) Matched ati as autoconfigured driver 0
[ 3.043] (==) Matched ati as autoconfigured driver 1
[ 3.043] (==) Matched modesetting as autoconfigured driver 2
[ 3.043] (==) Matched fbdev as autoconfigured driver 3
[ 3.043] (==) Matched vesa as autoconfigured driver 4
[ 3.043] (==) Assigned the driver to the xf86ConfigLayout
[ 3.043] (II) LoadModule: "ati"
[ 3.043] (II) Loading /usr/lib/xorg/modules/drivers/ati_drv.so
[ 3.044] (II) Module ati: vendor="X.Org Foundation"
[ 3.044] compiled for 1.15.0, module version = 7.3.0
[ 3.044] Module class: X.Org Video Driver
[ 3.044] ABI class: X.Org Video Driver, version 15.0
[ 3.044] (II) LoadModule: "radeon"
[ 3.045] (II) Loading /usr/lib/xorg/modules/drivers/radeon_drv.so
[ 3.053] (II) Module radeon: vendor="X.Org Foundation"
[ 3.053] compiled for 1.15.0, module version = 7.3.0
Click to expand...

you will have some error around the part in bold
 
Upvote 0 Downvote
Gripps

Gripps

Reputable
Mar 17, 2014
33
0
4,540
The first command I received a screen full of info, unless i take picture not sure how I can display it here.

Second command. Failed to load module fglrx does not exists.
 
Upvote 0 Downvote
skittle

skittle

Splendid
Dec 27, 2006
4,036
3
23,960
Picture is fine, but really all you need to look at is the VGA line to see what video card is installed.
Code: 
 lspci | grep -i 'vga'


Ok answer is obvious now:
1) Your video card is some variant of ATI mobility HD3200. (yes?)
2) FGLRX dropped support for HD4xxx and earlier cards a few years ago.
This means your video card is too old to be supported by fglrx!

FIX. uninstall FGLRX.
 
Upvote 0 Downvote
skittle

skittle

Splendid
Dec 27, 2006
4,036
3
23,960
Since you are in recovery mode, you need to remount your root partition as read/write

mount -o remount,rw /



Now remove fglrx:

sudo sh /usr/share/ati/fglrx-uninstall.sh
sudo apt-get remove --purge fglrx fglrx_* fglrx-amdcccle* fglrx-dev*
 
Upvote 0 Downvote
Gripps

Gripps

Reputable
Mar 17, 2014
33
0
4,540
Please can you confirm: Does Ubuntu 14.04 really attempt to use FGLRX by default without you asking it to? That is really bad behavior for a Linux Distrobution if so..

it does it by default.
 
Upvote 0 Downvote
skittle

skittle

Splendid
Dec 27, 2006
4,036
3
23,960
Well if you can't get FGLRX to remove from the instructions above you have a options:
1) use livecd and remove FGLRX via chroot (google how to do this)
2) try different distrobution, like Fedora or Debian, that won't arbitirily try to install FGLRX.
 
Upvote 0 Downvote
Gripps

Gripps

Reputable
Mar 17, 2014
33
0
4,540
Skittles thank you for your time with my issue. I shall look into your suggestions. If it turns into me learning to be a programmer I might be be better of using windows. I thought Ubuntu was a user friendly OS, a graphic card issue is proving otherwise.

Thanks again.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom