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Slow Internet on Brand new laptop (Wired & Wireless)

Last response: in Laptop Tech Support
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April 24, 2014 1:07:03 PM

Hey there ,

I bought a new laptop. I am shocked to find that i am only getting 3 Mbps on Wired & Wifi. I have Virgin Media's 125 MBPS internet with there Super hub 2. I have tested the internet on my old laptop both on WIFI and Wired to fine i get 100 MBPS on Wired and 90 on WiFi. This to me shows that there is no problem with the Internet. I have no clue what is wrong and therefore i need your help.

Laptop /w Specs: http://www.pcworld.co.uk/gbuk/laptops-netbooks/laptops/...
April 24, 2014 5:20:23 PM

Wire the laptop into your network. Navigate to the Control Panel and accessing network and sharing center. Click on Local Areal Network and see what it says to the right of Speed. Does it say 10mpb or 100mbps?
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April 25, 2014 12:05:59 PM

Here, do not ever type "MBPS", type "Mbps" instead.
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April 24, 2014 6:58:58 PM

It might be your wireless card acting up. Do you have a warrantee? If so you can try replacing it.
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Best solution

April 24, 2014 8:16:01 PM

Update your wireless card drivers. You can find them on the laptop manufacturer website or directly from whatever brand wireless card you have. (note, direct from the brand are generic drivers, you will lose any customizations HP made to the functions)

Check to make sure HP power saver isn't throttling the wireless connection. Under wireless settings for windows, make sure 802.11n is enabled.
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April 24, 2014 11:03:36 PM

Rhino8123 said:
Wire the laptop into your network. Navigate to the Control Panel and accessing network and sharing center. Click on Local Areal Network and see what it says to the right of Speed. Does it say 10mpb or 100mbps?


Turns out it was the LAN adaptor bugging out. After a while of installing drivers and trying stuff out i got it working. Back to 100 MBPS. Thank you all very much!



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