Need help with CPU Dead Locks

Budhaditya Bose

Honorable
Jul 7, 2013
13
0
10,510
Hello! I am Mr, Bose from India. I need help with what's going on with my Rig. I am an intermediate Computer geek, So you don't have to break down everything. My Rig - Pentium Dual core 2.8Ghz G2010, 4 * 2 RAMs, 1 TB HDD, Nvidia GTX 650 GPU. Corsair VS550 PSU. Now what is happening from last month is, I am getting sudden PC Lockups or freezes. I can't open Task manager, Not able to move my mouse, PC wont shutdown when I press the power key for 1 sec. Only way is a hard reset. Another noticing feature is, If it happens when I am playing music or games, And when PC Locks up, it plays the last clip of sound in an infinite loop. But after restart, My PC runs fine for maybe 4 - 8 days. Today it happened again, and I checked the Event Viewer today. It says Unexpected shutdown at 6:30 AM, But it actually didn't My display was on and locked. 1 Event before that shutdown event there were 2 threads called Kernal-Processor-Power. I was viewing these after reset at 11 o clock. That means, My PC is running on COMA from 6:30 AM Onwards. I ran Memory Test with Mem test x86. CPU temp was normal in reference of India. What could it be guys? Processor is exactly 1 year old. Please help me out guys.
 
Obviously it's either a Software or Hardware issues.

Software:
1. Set a System Restore point
2. Restore an earlier prior to the problem happening (if possible)

If you can do that, but it doesn't help you may have a hardware problem which unfortunately involves swapping parts (power supply, graphics card.. ).

Other software troubleshooting:
1) run from Ubuntu:
a) burn a DVD
b) Shut down PC and unhook all HDD/SSD power and data cables
c) Boot to Ubuntu from DVD long enough to confirm it's stable or freezing

If Ubuntu is stable your issue is likely either Windows is corrupted or there's an issue with one of the HDD/SSD's.

2) Reinstall Windows:
If possible do this to a spare drive, then unhook the currently used drive. Install Windows plus the basic drivers (chipset etc from motherboard support site, NVidia etc).

If that turns out stable your current setup is likely corrupt, in which case you should plan to use the reinstalled version by copying data over.
 

Budhaditya Bose

Honorable
Jul 7, 2013
13
0
10,510


Sir, I will definitely try the Ubunto one and the OS Re install. But if its a hardware problem, what would it would be? And, It doesn't happen frequently. 6-8 days difference minimum. How am I supposed to work in linux for straight 6-7 days :) . and Thanks for your answer. But still confused