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Need help Removing removing permissions on hard drive

Hello,

I am trying to help a friend recover some data. When he originally described his problem it sounded like he had encrypted his folders and I advised him(after researching) that that would not be possible. Then he gave me the full details and it sounds like something that I should be able to help him with:

He had a computer running Windows XP and he had set administrator privileges on a few folders. These folders allowed only him(the administrator) to access those folders. He did not encrypt the folders. He backed those folders up to an external hard drive.

The XP computer crashed. He now has a Windows 7 computer and he cannot access those folders that had administrator privileges on them. They are highlighted in green and when he tries to open them from his new computer he gets the message "cannot open: user does not have the access privileges."

How do I help him get access to those files? Thank you.
9 answers Last reply Best Answer
More about removing removing permissions hard drive
  1. try to take ownership of the folder
  2. Filenames in green, by default, denote encrypted files. Are you sure he didn't encrypt?

    Edit: Just caught your other thread http://www.tomshardware.com/answers/id-2119126/unlock-encrypted-folder.html Without the proper password or certificates the files are gone for good.
  3. Have you tried changing the permission settings for the folders?

    The following isn't an exact tutorial for that, just showing you the section it's in.

    http://www.wikihow.com/Change-File-Permissions-on-Windows-7
  4. ex_bubblehead said:
    Filenames in green, by default, denote encrypted files. Are you sure he didn't encrypt?

    Edit: Just caught your other thread http://www.tomshardware.com/answers/id-2119126/unlock-encrypted-folder.html Without the proper password or certificates the files are gone for good.
  5. Hi Bubblehead,
    After that last thread I went back to him and explained that encrypted could not be unlocked. That is when he described to me in detail what I outlined in this post. He swears that he did not encrypt this.
  6. photonboy said:
    Have you tried changing the permission settings for the folders?

    The following isn't an exact tutorial for that, just showing you the section it's in.

    http://www.wikihow.com/Change-File-Permissions-on-Windows-7
  7. Hi photonboy,

    This is what I have done so far.

    I have right clicked the external drive>properties>security tab>edit>clicked on my name>clicked full control and applied.

    It will not allow me to do anything with those files still. I get the "user does not have access privileges" message

    When I right click an individual file that I cannot open and select properties>general>advanced there is a box checked next to "Encrypt contents to secure data is secured". When I uncheck that box a message eventually pops up letting me know I do not have the rights to do that.

    What else can I do?

    Thanks
  8. nothing, the files are gone, without the original account on that laptop, it is not never gonna decrypted
  9. Best answer
    FloridaMichael said:
    Hi Bubblehead,
    After that last thread I went back to him and explained that encrypted could not be unlocked. That is when he described to me in detail what I outlined in this post. He swears that he did not encrypt this.

    Boot an Ubuntu LiveDVD and try to access the files. Yes, Linux can access NTFS volumes. Linux ignores NTFS permissions so if it is indeed a permissions problem you will be able access the files and be able to copy them to a FAT32 formatted thumbdrive.
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