My biggest issue with PNY was with an 8800gt. 1st card went bad(artifacts) just after the 30 day return period, so i RMA'd it took 3 days of calls and email to finally get an RMA authorization. After sending it in it took 5 weeks to get a replacement card, when I opened the box of the replacement card there were 2 capacitors broke off and just sitting in the bag. Spent a couple more days trying to get another RMA, paid for shipping back to them again. waited another month. The 3rd card wasn't even a 8800gt they sent me a 8800gs(downgrade). By this point I was rather pissed, it took me a wek of arguing to convince them that they had sent me 8800gs instead of an 8800gt. Paid return shipping a 3rd time finally got the correct working card. Sold the damn thing since i had already bought a different card during the fiasco. That's why I will never buy from them again. I have a couple friends how have had similar experiences with ram and flash drives. I realize sometimes hardware fails and shit happens but I have never had such problems with other places like Asus, MSI, Gigabyte, Corsair, Crucial, Seagate, WD. The only place that came close was OCZ, their support was good but the SSD's were garbage and failed regularly.