Installing Windows 8.1 on brand new PC - BSOD during installation

Toggle sidebar Toggle sidebar
A

altjx

Honorable
Dec 4, 2012
23
0
10,510
Just built a new PC and, for some reason, Windows 8 is having a hard time installing. As a matter of fact, in many cases I can only see the Windows 8 logo (when booting up from disc), and that's about as far as it goes before it gets to an error.

However, I can install Windows 7 just perfectly fine without any issues. Any idea why this might be? Is there something I need to configure in my bios?

Here's the barebone kit that I just put together: http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=8680927&tab=7&SRCCODE=WEBLET03ORDER&cm_mmc=Email-_-WebletMain-_-WEBLET03ORDER-_-Deals&utm_source=EML&utm_medium=main&utm_campaign=WEBLET03ORDER&cm_lm=alton.jx@gmail.com

The error that I get is something along the lines of "Your PC had an error..." and then it reboots. It reboots too fast for me to read the rest of it. The background is blue.

Any help would be greatly appreciated.
 
Sort by date Sort by votes
A

altjx

Honorable
Dec 4, 2012
23
0
10,510
Weird, it looks like it's going now all of a sudden. I'll try your solution and post back if it screws up or gets through.

Thanks for your suggestion.
 
Upvote 0 Downvote
B

BradleyJames

Reputable
Feb 18, 2014
421
0
4,960
i have also seen a problem similar when a friend built a new pc and put one of the motherboard stand offs in the wrong spot, grounding out the motherboard.

also check that one of the tabs of your motherboard backplate isnt in a usb port or something like that
 
Upvote 0 Downvote
A

altjx

Honorable
Dec 4, 2012
23
0
10,510
Thanks for your suggestion, Bradly. Considering Windows 7 installs just perfectly fine, I don't see how any physical issues would only cause Windows 8.1 to not install successfully. I double checked just in case though, but still no go.

Also, I've tried to reset the BIOS back to its defaults, but still getting an error.

"Your PC needs to be repaired.

The operating system couldn't be loaded because the kernel is missing or containing errors.

File: \windows\system32\ntoskrnl.exe
Error code: 0xc0000098

You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer."
 
Upvote 0 Downvote
A

altjx

Honorable
Dec 4, 2012
23
0
10,510


Doing a clean install. This is the first time I've installed any OS on it. Now I just got another error code: 0xC000021A. It seems like this would be an error I'd see only after booting up on an installed version already. Sigh
 
Upvote 0 Downvote
B

BradleyJames

Reputable
Feb 18, 2014
421
0
4,960
when you enter the win 8 instal l screen, try to format and delete partitions on the hard drive you are trying to install from, there may be a small partition causing issues with booting.

does it even get to the instalation screen or does it blue screen before ?

the only other thing i can think of is that your motherboard is a little bit older, you may need to update the bios to support win 8.
i actuallly think thats the problem now that i looked at your hardware
 
Upvote 0 Downvote
A

altjx

Honorable
Dec 4, 2012
23
0
10,510


It doesn't even allow me to get to the partition window... It did for about 2-3 times, and then it blue screen'd shortly after that. If you don't mind me asking, do you know what part of my hardware isn't supported by Windows 8.1?
 
Upvote 0 Downvote
A

altjx

Honorable
Dec 4, 2012
23
0
10,510
Well, it looks like it was just an issue with the way the memory sticks were installed.

I had them installed in this type of order: 1,2,_,_. After switching it to 1,_,2,_, Windows 8.1 installed successfully.

Thanks for the help!
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom