seagate sn-na517y6k stopped working

sallyh

Reputable
Apr 26, 2014
1
0
4,510
I have a Samsung smart hub tv model T27A750 and have happily recorded and watched many programmes. Suddenly error message 'Unknown'.

I've tried obvious things like unplugging and connecting through other usb port but no change. what's gone wrong?
 
Solution
The drive may have failed. Test it with SeaTools for Windows:
http://www.seagate.com/gb/en/support/downloads/item/seatools-win-master/

If SeaTools can't detect it, buy a third-party enclosure for it.