- Apr 26, 2014
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My Samsung laptop running Windows 7 was connecting just fine to our Linksys N750 router with WPA2 encryption. This morning my boyfriend used his desktop to switch the encryption on the 2.4 Ghz signal (but not the 5 Ghz signal) to WEP so he could briefly connect an older device. When he was done, he switched the encryption back to WPA2. After that my laptop would not connect to the network.
The series of events went like this: My laptop was closed and asleep when the change was made. At some point I opened my laptop and pulled up Chrome and saw that I wasn't connected. When I pointed this out my boyfriend went to his desktop to switch the encryption back to WPA2. When I tried to re-connect, I got an error that Windows couldn't connect to the network with a link to the troubleshooter. The troubleshooter immediately failed to find a solution. It just thought about it and said no. Didn't give me any options to click through first.
I restarted my laptop and now the SSID has a red X instead of signal bars. When I expand the entry in the list of available networks it shows a message: The settings saved on this computer for the network do not match the requirements for the network.
Thanks for your help!
The series of events went like this: My laptop was closed and asleep when the change was made. At some point I opened my laptop and pulled up Chrome and saw that I wasn't connected. When I pointed this out my boyfriend went to his desktop to switch the encryption back to WPA2. When I tried to re-connect, I got an error that Windows couldn't connect to the network with a link to the troubleshooter. The troubleshooter immediately failed to find a solution. It just thought about it and said no. Didn't give me any options to click through first.
I restarted my laptop and now the SSID has a red X instead of signal bars. When I expand the entry in the list of available networks it shows a message: The settings saved on this computer for the network do not match the requirements for the network.
Thanks for your help!
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