Sorry! Another SSD not detected in Laptop BIOS, only visible as External USB drive

esther1

Reputable
Apr 26, 2014
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0
4,510
Samsung 840 EVO 500GB SSD Not detected in BIOS


Samsung Laptop NP300E5A, Win 7 64-Bit, BIOS 09QA, Motherboard Samsung Model 300E5A

Legacy USB Support (Enabled), UEFI Boot Support (Disabled), AHCI Mode Control (Auto), SATA GEN3 Mode (Disabled)

I have followed the guides for both Paragon Migrate OS To SSD and Samsung Data Migration and Magician.

The cloning is successful and the drive is visible as an external drive - Local Disk (D) and Data (F) using
a converter adaptor SATA 22-Pin cable.

In DEVICE MANAGER SSD is listed as ASMT 2105 USB Device. In “SAFELY REMOVE HARDWARE” it is listed as ASMT 1051

In COMPUTER MANAGEMENT it is almost an exact copy of the Current 500 GB HDD set-up, the exception is the
Disk 0 C Drive is listed as - Healthy (Boot, Page File, Crash Dump, Primary Partition) whereas the SSD is Healthy (Primary Partition) however - Boot, Page File, Crash Dump, are missing is this relevant?

Disk 1 Basic (SSD) 465.66GB –
Data (F:) 100 MB NTFS Healthy (Active, Primary, Partition)
SYSTEM (D:) 442.59 GB NTFS Healthy (Primary Partition)

When I connect the SSD to my laptop and enter the BIOS setup I see
SATA PORT 1 - Not Installed
SATA PORT 2 - SlimtypeDVD A DS8A5SH

When I fit the original Seagate 500GB drive, it occupies the "SATA PORT 1" option and I can start using my grindingly slow laptop.

The BIOS options are SATA HDD, USB HDD, SATA CD: SlimtypeDVD A DS8A5SH, USB CD, USB FDD and NETWORK.

The options are to Move, enable or Disable them, I have tried shifting/disabling them to no avail, the SSD is not recognised.

Can someone please tell me where I'm going wrong, I have tried and tried and tried to get this SSD working on my 2 year old grindingly slow laptop, I hope I have given you enough information.

I did contact Samsung support with the above information and their response was to do what I had already done, if it didn’t work, return the drive, which I did. This is the second SSD, Paragon doesn’t clone the Recovery partition but Samsung Data Migration does, also before I cloned this drive I opened it in Disk Management and the message was; this drive needs to be Initialised MBR etc, should I have done this before installing the Cloning software?

I really would appreciate any help

Regards

Esther White
 
laptops that come with Win8.x have a secure boot option in the BIOS which puts a security code on the hard drive and when you would install a new drive with secure boot enabled it might not show up.

however, since you have Win7 secure boot does not matter.

 

esther1

Reputable
Apr 26, 2014
3
0
4,510
I've been in touch with Samsung support, their response was

Please be sure that the BIOS is switched in AHCI mode.
Upgrade the BIOS version and the chipset of the mother board.
If it will not work please try to attach the SSD in to another computer.
If the SSD will be not recognized either from another computer please return the ssd to the shop as a defective.

I returned the drive and ordered a replacement, this one wasn't detected in the BIOS either, I contacted support again & their answer was the same as above.

Is it possible I could be unlucky enough to have 2 defective SSD's? Since I don't know what to do next I'll have to return this drive too.

Esther
 

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