Sign in with
Sign up | Sign in
Your question
Solved

Thermal Paste on AMD A10-5800k CPU Pins - Cleaned, but weird sound. Did AS5 Affect Sound Card?

Last response: in CPUs
Share
a b À AMD
a c 81 à CPUs
a b V Motherboard
April 26, 2014 1:32:05 PM

Hi,
I have an AMD A10-5800k. I accidentally got what look like used Artic Silver 5 on a top of my CPU pins. I cleaned it off thoroughly, soaking it in alcohol, using floss, bending and unbending pins, and much more.

Now I have a sound issue with my computer. When the CPU increases load, so does this high pitched clicky, almost static like sound coming from the speakers.

Is this my motherboard's sound card or my CPU or what?

Thank you!
a b À AMD
a c 81 à CPUs
a b V Motherboard
April 26, 2014 2:48:28 PM

Anyone? I'd really appreciate it!
m
0
l
a c 113 à CPUs
a c 229 V Motherboard
April 26, 2014 3:17:56 PM

Sound is generated by the audio controller, but are you sure no pin has been bent or broken on that CPU?
m
0
l
a b À AMD
a c 81 à CPUs
a b V Motherboard
April 26, 2014 3:20:20 PM

GhislainG said:
Sound is generated by the audio controller, but are you sure no pin has been bent or broken on that CPU?


I am sure. I bent a couple, but then I bent them right back. Could a tiny little piece of crap still on the CPU pins cause this noise or is it a bad motherboard audio chip?

Thanks so much!
m
0
l
a c 113 à CPUs
a c 229 V Motherboard
April 26, 2014 3:28:33 PM

You should carefully inspect the CPU and the socket to make sure no pins are shorted by a tiny trace of heat paste. If they are clean, then the audio chipset may be faulty. Did it work fine before or did the sound issue start after removing, cleaning and reinstalling the CPU?
m
0
l
a b À AMD
a c 81 à CPUs
a b V Motherboard
April 26, 2014 3:32:42 PM

GhislainG said:
You should carefully inspect the CPU and the socket to make sure no pins are shorted by a tiny trace of heat paste. If they are clean, then the audio chipset may be faulty. Did it work fine before or did the sound issue start after removing, cleaning and reinstalling the CPU?


I bought a "new" motherboard on eBay which had AS5 all over the socket. I thought "what the heck" and stuck my CPU in. The result was bent pins, AS5 all over the pins, and a lot of cleaning. I soaked my CPU in alcohol like 10 times, and cleaned very thoroughly with an air compressor and paper towels. During installation, I made sure it looked perfect.

I really don't want to pull it out (finally got the thermal paste/ cpu cooler in correctly) but that may be my only choice.

So the CPU can cause this problem? Why would a CPU cause audio to mess up?

Thank you very much!
m
0
l
a c 113 à CPUs
a c 229 V Motherboard
April 26, 2014 4:28:45 PM

In your initial post you didn't mention the reason why the CPU ended up having old AS5 on it's pins. If the motherboard had heat paste on its socket, then it wasn't new and it should have been returned (which I would definitely do if I were you because it probably has other issues like a bad audio controller or another defective component that's causing the sound issue).
m
0
l
a b À AMD
a c 81 à CPUs
a b V Motherboard
April 26, 2014 4:57:26 PM

GhislainG said:
In your initial post you didn't mention the reason why the CPU ended up having old AS5 on it's pins. If the motherboard had heat paste on its socket, then it wasn't new and it should have been returned (which I would definitely do if I were you because it probably has other issues like a bad audio controller or another defective component that's causing the sound issue).


I got rid of that one ASAP. That one was an ASUS A78 motherboard, and then I bought my MSi A88XM-E45, which I sport today. Do you think it would be okay if I contact MSi support and ask for a replacement, or could it really be the CPU?
m
0
l

Best solution

a c 113 à CPUs
a c 229 V Motherboard
April 26, 2014 6:12:15 PM

Is this the sequence of events?
- You bought an motherboard that had AS5 in the CPU socket, but you installed the CPU anyway;
- Then you thoroughly cleaned the CPU;
- You returned the ASUS A78, bought an MSI A88XM-E45 and installed the CPU on that new motherboard;
- There are audio issues with the new MSI motherboard.

If the above sequence is correct, then the MSI motherboard most likely is defective and the CPU should be fine.
Share
a b À AMD
a c 81 à CPUs
a b V Motherboard
April 26, 2014 6:17:56 PM

GhislainG said:
Is this the sequence of events?
- You bought an motherboard that had AS5 in the CPU socket, but you installed the CPU anyway;
- Then you thoroughly cleaned the CPU;
- You returned the ASUS A78, bought an MSI A88XM-E45 and installed the CPU on that new motherboard;
- There are audio issues with the new MSI motherboard.

If the above sequence is correct, then the MSI motherboard most likely is defective and the CPU should be fine.


Correct. Thank you! It was very clean when I put it in. Maybe I might not have seen a little bit though... is it possible that a piece smaller than I could see may cause the audio issue?
m
0
l
a c 113 à CPUs
a c 229 V Motherboard
April 26, 2014 6:43:00 PM

Not very likely, but you'd see it if you carefully inspect the CPU with a magnifier glass. There always is a remote possibility it's the CPU, but start with the motherboard as it's the most likely cause of that issue. It always is easier to troubleshoot when spare parts are available.
m
0
l
a b À AMD
a c 81 à CPUs
a b V Motherboard
April 26, 2014 7:47:26 PM

GhislainG said:
Not very likely, but you'd see it if you carefully inspect the CPU with a magnifier glass. There always is a remote possibility it's the CPU, but start with the motherboard as it's the most likely cause of that issue. It always is easier to troubleshoot when spare parts are available.


Okay. I will request a part replacement from MSi. I will hate rebuilding the system, but that should fix it.

Thank you for your help!
m
0
l
!