PC stuck on boot/bios

Yaron Naveh

Reputable
Apr 26, 2014
2
0
4,510
Hi

A friend's PC is stuck on boot/bios.
When he starts the PC it is stuck on picture #1. Then when clicking ESC it gets to picture #2 and nothing happnes (key clicks have no effect). It seems like the BIOS setting screen is even not fully painted.

3FE2m.jpg


Mt6JR.jpg


This is reproducible always.

Some more information:

- Windows 7
- The first time the problem started was when the friend by mistake restarted with a disk-on-key plugged in.
- we have tried disconnecting all USB devices (mouse, keyboard...) but it did not help
- Booting from original windows 7 installation CD does not help - stuck on same place
- When I start the PC I hear the ventilator for a second but then it immediatelly stops and I don't hear it nor the hard drive

What can we do?

Thanks
 

Yaron Naveh

Reputable
Apr 26, 2014
2
0
4,510
Good News. I tried to find the BIOS key for my model but since I didn't find it I just randomly pressed the F1-F12 keys immediately when I opened the PC and then, somehow, windows started to load.
 

Stansta

Reputable
Jan 13, 2015
2
0
4,510
Funny thing with HP computers that restart is not equal shutdown and power on. I had similar issue with HP laptop - resolved with complete power off and powering it on. Are you using bitlocker?