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New computer connects to internet on one network but not another

Last response: in Wireless Networking
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April 26, 2014 5:48:29 PM

Hey I am experiencing an issue connecting to the internet, I've used several different network adapters and can't seem to get a connection. I recently built a new computer and have a fresh installation of windows 7 64bit running, windows says I am connected to the router but not the internet. I can't seem to get to my router's configuration page, however, and I took the computer to a friend's house and it worked like a charm on his wireless internet. I spent a lot of money putting this computer together and would appreciate any help I can get with this issue.
April 26, 2014 5:51:15 PM

hi remyburt1 , have you installed your LAN ( ethernet ) drivers ?
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April 26, 2014 6:02:50 PM

mickypheonix said:
hi remyburt1 , have you installed your LAN ( ethernet ) drivers ?


At the moment I don't think they are, but I just formatted the hard drive and reinstalled the OS. When I took it to my friend's house I updated all of my windows drivers and even video card drivers as much as I could, but when I took it back home it still didn't work
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April 26, 2014 6:04:51 PM

what motherboard , i will give you a link to the drivers you need
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April 26, 2014 6:09:21 PM

mickypheonix said:
what motherboard , i will give you a link to the drivers you need


ASRock Z87 Pro3, but I don't know if a link will do me any good, I can't connect on the PC in question at all. Posting all of this from my cell phone
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April 26, 2014 6:45:26 PM

best thing is to contact your internet providers technical support and have them run through your settings , that is what they are there for , the problem may be their end
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April 26, 2014 6:54:08 PM

mickypheonix said:
best thing is to contact your internet providers technical support and have them run through your settings , that is what they are there for , the problem may be their end


Okay, it's kinda late here so I'll do that tomorrow and post here on whether or not they have any suggestions that work/don't work. I appreciate your help
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April 26, 2014 7:34:28 PM

you are welcome , let me know how you get on
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!