Bios shows keyboard connected but keys do not work

LolPanda_HS · Apr 27, 2014

I didn't have a pc for a new months. I bought a new mobo/cpu and now the keyboard isn't working. It is a Rosewill RK-9100. It comes with 2 usb plugs. One for the keyboard and one for the backlight on keys. The backlight is on but the keys are unresponsive.

To add: It is USB as said. I have tried all 4 USB ports in the back and the 2 in front. The usb for the backlights work but not for the keyboard itself. if the main USB is not plugged in the 2nd usb(for lights) does not light up the keyboard. So, only when both are plugged in the keyboard is lit.

Saga Lout · Apr 27, 2014

Any clues in Control Panel>Device Manager>Keyboards? It probably needs a driver that Windows 7 can't find. Did it come with a CD when you bought it?

LolPanda_HS · Apr 27, 2014

It shows in device manager as HIM? It also shows in BIOS. I've tried updating the driver and uninstalling and rebooting. No luck. It did not come with a CD. I also checked on Rosewill site for a driver but there isn't one for the keyboard.

Saga Lout · Apr 27, 2014

Is there enough cable to allow you to pop each USB connection into completely separate ports. I'm thinking maybe the two you're using are maxed out on their 500mA rating. One of them could support the backlighting and perhaps another device which draws less power than your keyboard functions. Try one port at the rear of the case and one on the front to be certain.

You may get a clue from the USB section of Device Manager. There will be a Power Management tab for each separate entry.

LolPanda_HS · Apr 27, 2014

The card is too short. I plugged one into the front and one on the side. Still no luck. The lights are on but keys are still unresponsive. I tried the keyboard on a laptop and it does the same thing. Lights up but doesn't work

Saga Lout · Apr 27, 2014

Almost points to a keyboard fault. Silly suggestion time - battery?

LolPanda_HS · Apr 27, 2014

Battery? One that would be inside somewhere? If so, I haven't checked.

Saga Lout · Apr 27, 2014

It was just a thought but I can't see any reference to one. I see the keyboard has its own two port USB facility - do yours work? Knowing that would help to eliminate my suspicion of it drawing too much power from your ports.

LolPanda_HS · Apr 28, 2014

They worked when the keyboard worked but not anymore.

Saga Lout · Apr 28, 2014

So it powers all those fancy lighting effects, a keyboard and two USB ports from just two USB ports which together max out at 500mA assuming they come under the same controller? Maybe it simply came to the end of life.

LolPanda_HS · Apr 29, 2014

That is probably the case. I just didn't understand why the lights only work when both usb are plugged in. I emailed rosewill. Thank you

jarotech · Apr 29, 2014

Hi, because the second USB wire is for the light only, did you try with just the straight USB wire, to see if the keyboard will works.

LolPanda_HS · Apr 29, 2014

jarotech :

I have on every usb port on my pc. Doesn't work.

jarotech · Apr 29, 2014

So, the keyboard is defective, like you said return it to Newegg.

Search

Bios shows keyboard connected but keys do not work

LolPanda_HS

Reputable

Saga Lout

Saga Lout

Retired Mod

LolPanda_HS

Reputable

Saga Lout

Retired Mod

LolPanda_HS

Reputable

Saga Lout

Retired Mod

LolPanda_HS

Reputable

Saga Lout

Retired Mod

LolPanda_HS

Reputable

Saga Lout

Retired Mod

LolPanda_HS

Reputable

jarotech

Dignified

LolPanda_HS

Reputable

jarotech

Dignified

TRENDING THREADS

Latest posts

Moderators online

Share this page