Sign in with
Sign up | Sign in
Your question
Solved

Brand New CPU has a fingerprint on it

Tags:
  • CPUs
  • The Box
Last response: in CPUs
Share
April 27, 2014 8:42:11 AM

Hi this is weird but i bought a FX 8350 black edition from scan brand new, the box was sealed however when i opened it i could see a fingerprint on the cpu i assumed it was from the plastic outer but on inspection its on the cpu and i have not touched it, should i be sending this back to scan ???

More about : brand cpu fingerprint

a b à CPUs
April 27, 2014 8:49:37 AM

If everything runs fine I wouldn't worry about it.
m
0
l
April 27, 2014 8:53:15 AM

i wont get a chance to try until the rest of my pc comes looking at about 2 weeks and and the returns are also 2 weeks before they reject your returns apparently anyone had this before ??
m
0
l
Related resources
Can't find your answer ? Ask !

Best solution

a b à CPUs
April 27, 2014 8:54:22 AM

alpadeano said:
i wont get a chance to try until the rest of my pc comes looking at about 2 weeks and and the returns are also 2 weeks before they reject your returns apparently anyone had this before ??


If so, I would return the processor as soon as possible.
Share
April 27, 2014 8:55:32 AM

ok thanks im guessing these should not be coming with fingerprints on at all
m
0
l
a b à CPUs
April 27, 2014 8:56:20 AM

alpadeano said:
ok thanks im guessing these should not be coming with fingerprints on at all


You are right, there shouldn't be.
m
0
l
a b à CPUs
April 27, 2014 9:00:12 AM

It's really nothing to worry about. Just clean it off good and it will be good to go. However, this is unacceptable considering that it's a new processor... But I, personally, would keep the CPU because I wouldn't want to wait another 2 weeks for my computer.
m
0
l
April 27, 2014 9:16:14 AM

theonerm2 said:
It's really nothing to worry about. Just clean it off good and it will be good to go. However, this is unacceptable considering that it's a new processor... But I, personally, would keep the CPU because I wouldn't want to wait another 2 weeks for my computer.


i would rather keep but there returns policy if faulty would stop me returning when all parts are ready to be installed if it does come up as faulty

m
0
l
May 2, 2014 1:42:01 PM

Update for all scan were really good they took it back and sent a new one by the next day, I had to pay return postage but to be fair they got the replacement to me fast along with an apology, they also didn't know why it had prints on but from what I gather there looking into it.
m
0
l
!