My USB ports are not working and I cannot access my BIOs

BlueBaron427

Reputable
Apr 27, 2014
2
0
4,510
Hello,

I'm a bit frustrated at the moment. My desktop computer will not let me (literally) do anything with it. All of the USB ports are not working, I cannot enter my BIOs upon start up, and turning off my computer and unplugging it has yielded no results.

Is there any way that you know of that, I don't know, sets the settings to the motherboard back to defaults? I've even tried a ps/2 adapter with a wired mouse, but still, no luck. I cannot solve any of these issues without access to a keyboard or a mouse.

I'm a bit frustrated.

Here is the exposition:

I was installing a fancy keyboard (Logitech g510s), however something happened and my USB malfunctioned. I looked online and found out how to manually reset them (via the device manager), yet when it told me to uninstall them, that is when everything went south. While I know logically that was a stupid idea, all of the literature I read said the computer would auto-matically reinstall upon reboot.

Upon rebooting, everything DID reinstall and just as it was about to finish, everything went dead.

Does anyone have any ideas as to how to fix this? This desktop is only 2 months old. To add insult to injury, I do not have a list of specs for it... the e-mail that listed them from my computers supplier (Velocity Micro) was deleted from my mail account when I was hacked a handful of months ago...

ANY help would be great appreciated!

~C

 
Solution
Clearing your BIOS settings isn't all that hard, and generally is a good place to start with problems like these. On the motherboard, there should be either a jumper or button to clear the CMOS (memory which holds your BIOS settings) - if you can't find this, look up the model of your motherboard and it shouldn't be all that hard to locate. Something else that does the same is unplugging the system, removing the small silver battery on the motherboard, and holding down the power button for a few seconds to drain whatever power is left in the system; the CMOS loses its stored settings when all power is lost and will be reset once you get everything back in place.

Remember that after you do clear the CMOS, you'll have to reset the...

someguynamedmatt

Distinguished
Clearing your BIOS settings isn't all that hard, and generally is a good place to start with problems like these. On the motherboard, there should be either a jumper or button to clear the CMOS (memory which holds your BIOS settings) - if you can't find this, look up the model of your motherboard and it shouldn't be all that hard to locate. Something else that does the same is unplugging the system, removing the small silver battery on the motherboard, and holding down the power button for a few seconds to drain whatever power is left in the system; the CMOS loses its stored settings when all power is lost and will be reset once you get everything back in place.

Remember that after you do clear the CMOS, you'll have to reset the system date and time, and anything else that may have been changed at the factory - the motherboard generally does a good job of auto-detection to factory defaults, though, so I'd just set the time back to where it should be and see what happens from there.
 
Solution

BlueBaron427

Reputable
Apr 27, 2014
2
0
4,510


AAAHHHH!!! I totally owe you a beer!!! It's all working fine now! Thank you so much!!