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Unresponsive Transcend External HDD

Tags:
  • Macbook Pro
  • Transcend
  • Storage
  • Hard Drives
  • External Hard Drive
Last response: in Storage
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April 27, 2014 7:58:43 PM

I have a Transcend Storejet 250 GB External HDD and am having difficulty reading data from it. I have a MacBook Pro and while connecting my HDD to it, I got a prompt, "Mac OSX cannot repair this disk….please backup the data". However, after this prompt, the HDD was mounted and I managed to copy some folders successfully. After a while, it was unresponsive. Though the HDD and the folders inside were showing, I could not access or copy them.

Any help appreciated.

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a c 360 G Storage
April 28, 2014 3:42:27 AM

Try removing the actual hard drive from the Transcend casing and buy a third-party enclosure for it.
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April 28, 2014 10:53:08 AM

Thanks for the answer, Philip. Should I first try recovering it using a data recovery software for Mac, like R-Studio, Easy Recovery or Data Rescue, before I remove the hard drive from the casing?
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