PC wont do normal windows boot. Stuck in bootloop...

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R

R3l4x-OEM

Reputable
Apr 28, 2014
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I powered my laptop this morning (HP Pavilion g6-2399sa Notebook) and to my surprise, my PC stayed in bootloop for a couple hours until I did a hard shutdown/reset. I tried booting again and this time, I was a bit successful in being able to log in. Upon login, I realised that my computer was extremely slow and I was logged in to a temporary account. I tried running "sfc /scannow" and "Dism /Online /Cleanup-Image /RestoreHealth" but It didn't work. I was returned and error. I restarted but then I went back to boot loop. I tried system restore and I got the error " System Restore did not complete successfully. Your computer's system files and settings were not changed.
Details:
System restore failed while scanning the file system on the drive C:\ the drive might be corrupted. you might want to retry system restore after running chkdsk /R on this disk
An unspecified error occurred during system restore (0x8007045d)."
Since then I have tried logging back in and I came up unsuccessful every-time.
I suspect my hard drive has some errors. But i didn't make any changes to anything recently really.
If any additional information is require I will gladly provide.
Please help my solve this issue in the most convenient time possible. I have really important files I cannot lose and I also use my computer for work..
Thank you in advance.
 
Solution
R
So, I got my system back up and running with some really intense

thinking, research and application.

Here was the process I underwent:

I booted up in safe mode w/ networking. After backing-up all my

information, I firstly removed my Norton 360 AV with the "Norton

Removal Tool", I then went into the C: folder. I realised there

were two strange folders named "$WINDOWS.~BT" and ".Trash-999"

respectively. I used disk clean-up to remove "$WINDOWS.~BT" and

for ".Trash-999", a method I learned when I was removing cygwin.

I'll share it:

First I navigated to the C: drive where the ".Trash-999" folder

was located.
===
This command takes ownership recursive of the folder, without

asking anything:
===
takeown /r /d y /f...
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Rams Anirudh

Rams Anirudh

Honorable
Jan 18, 2014
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Try to restart PC in safe mode or safe mode with networking, remove any AV software if it is there. Do a check disk and sfc scan on safemode. Also uncheck restart computer during error in system properties advanced settings under startup and recovery
 
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dodger46

dodger46

Splendid
Nov 19, 2011
4,837
1
24,960
Looks highly likely your drive has developed bad sectors. If I were you and the disk contains valuable info I would remove it as quickly as possible. Quickest would be to boot your machine with Linux and access the data to move to an external drive, or remove the drive completely and use a USB caddy to copy the data to another PC.
Unless you created a Recovery drive you will need Recovery disks from HP to restore your system on a new Drive. (Assuming W8 came pre-installed)
http://www.techsupportforum.com/forums/f64/how-to-use-ubuntu-superos-to-recover-files-from-windows-465370.html
http://www.ebay.co.uk/sch/i.html?_trksid=p2047675.m570.l1311.R3.TR11.TRC1.A0.H2.XUSB+Caddy&_nkw=2.5+sata+to+usb+hard+drive+caddy&_sacat=0&_from=R40
 
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R

R3l4x-OEM

Reputable
Apr 28, 2014
13
0
4,520


Have successfully copied all my files over to an external.
 
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R

R3l4x-OEM

Reputable
Apr 28, 2014
13
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4,520


I tried previously, but it yield nothing new.. The same when tried.

This is the results from CHKDSK

Chkdsk was executed in scan mode on a volume snapshot.

Checking file system on C:
Volume label is ZOOTEE.

Stage 1: Examining basic file system structure ...

451840 file records processed. File verification completed.

4579 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...

542596 index entries processed. Index verification completed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.

45379 data files processed. CHKDSK is verifying Usn Journal...

37209344 USN bytes processed. Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

950935551 KB total disk space.
534414488 KB in 338563 files.
183756 KB in 45380 indexes.
586663 KB in use by the system.
65536 KB occupied by the log file.
415750644 KB available on disk.

4096 bytes in each allocation unit.
237733887 total allocation units on disk.
103937661 allocation units available on disk.

----------------------------------------------------------------------


Stage 1: Examining basic file system structure ...

Stage 2: Examining file name linkage ...

Stage 3: Examining security descriptors ...

Windows has scanned the file system and found no problems.
No further action is required.
 
Upvote 0 Downvote
R

R3l4x-OEM

Reputable
Apr 28, 2014
13
0
4,520
So, I got my system back up and running with some really intense

thinking, research and application.

Here was the process I underwent:

I booted up in safe mode w/ networking. After backing-up all my

information, I firstly removed my Norton 360 AV with the "Norton

Removal Tool", I then went into the C: folder. I realised there

were two strange folders named "$WINDOWS.~BT" and ".Trash-999"

respectively. I used disk clean-up to remove "$WINDOWS.~BT" and

for ".Trash-999", a method I learned when I was removing cygwin.

I'll share it:

First I navigated to the C: drive where the ".Trash-999" folder

was located.
===
This command takes ownership recursive of the folder, without

asking anything:
===
takeown /r /d y /f .Trash-999

===
This command gives Full Access to Everyone recursively in the

folder:
===
icacls .Trash-999 /t /grant Everyone:F

===
And finally, the command which deletes it all and removes

.Trash-999:
===
rmdir /s /q .Trash-999

I then logged in to my "Normal" account, made sure the service

"wuauserv" was running with the command "net start wuauserv" and

then that the internet was working by using the web browser.

Moreover, I ran "DISM /Online /Cleanup-Image /RestoreHealth" from

an elevated prompt. After a successfully completed restore

operation, I subsequently ran "sfc /scannow" to repair system

files. Upon 100% completion, the scan returned "Windows Resource

Protection did not find any integrity violations." I did a reboot

and Waah-laah. That its. Back up and running




Thanks for the replies It helped too.
 
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Solution
dodger46

dodger46

Splendid
Nov 19, 2011
4,837
1
24,960
I'm guessing that your windows 8 install was an upgrade and that you've dabbled with Linux in the past on this machine? This would account for the $Windows.~BT and the Trash-999 folders, and if they were indeed causing your system problems then these problems were probably unique to your rig. Full marks for sorting it out, deserves a 'Pick as Solution' who knows, someone might benefit with a similar problem...
(I suspect the removal of Norton might have helped, too!)
 
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R

R3l4x-OEM

Reputable
Apr 28, 2014
13
0
4,520


It certainly does. Yes I dabbled with Linux when I realised that Windows was giving problems.
 
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