bsod, freezing and reboots

mommyciri

Reputable
Apr 28, 2014
5
0
4,510
My computer is giving me the bsod, freezing or rebooting daily and a few times a day also...Im thinking it has something to do with ati catalyst I have amd installed as well and both are in my program files? Any help would be great also here are my last few whocrashed reports as well as system info



windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: HP Pavilion dv4 Notebook PC, Hewlett-Packard, 3642
CPU: AuthenticAMD AMD Turion(tm) II Dual-Core Mobile M520 AMD586, level: 16
2 logical processors, active mask: 3
RAM: 4022542336 total
VM: 2147352576, free: 1928945664




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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 4/28/2014 7:55:19 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042814-26317-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x19 (0x3, 0xFFFFF80002220BD0, 0xFFFFF80002220BD0, 0xFFFFF80002220AD0)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 4/26/2014 8:44:28 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042614-28360-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x1A (0x5001, 0xFFFFF70001080000, 0x4AA, 0x73DA6009)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 4/22/2014 8:34:20 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042214-20202-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x44 (0xFFFFFA8005598B78, 0x1D7B, 0x0, 0x0)
Error: MULTIPLE_IRP_COMPLETE_REQUESTS
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a driver has tried to requested an IRP be completed that is already complete.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 4/19/2014 6:21:27 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041914-30560-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xA (0x26, 0x2, 0x1, 0xFFFFF80002E7A64C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 4/18/2014 5:24:53 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041814-23790-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x1A (0x5003, 0xFFFFF70001080000, 0x2BAA, 0x23CF00005654)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 4/17/2014 6:49:33 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041714-26020-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xA (0x18, 0x2, 0x0, 0xFFFFF80002E8C195)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 4/17/2014 6:34:54 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041714-25584-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4E (0x7, 0x10DD32, 0x1, 0x0)
Error: PFN_LIST_CORRUPT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the page frame number (PFN) list is corrupted.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 4/17/2014 6:19:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041714-29296-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x18 (0x0, 0xFFFFF88005E91B60, 0x2, 0xFFFFF88005E91B4F)
Error: REFERENCE_BY_POINTER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the reference count of an object is illegal for the current state of the object.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 4/17/2014 12:28:50 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041614-21294-01.dmp
This was probably caused by the following module: npfs.sys (Npfs+0xC561)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880016D1561, 0xFFFFF88009B3CEE0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\npfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NPFS Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.








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Conclusion
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25 crash dumps have been found and analyzed. Only 10 are included in this report. 3 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

athrx.sys (Qualcomm Atheros Extensible Wireless LAN device driver, Qualcomm Atheros Communications, Inc.)
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)


If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.



 
Dump file says problem caused by ntoskrnl.exe

Did you follow the instructions - Click on the links below to search with Google for updates for these drivers:?

or Google fixes eg - http://www.tomshardware.com/answers/id-1680873/bsod-ntoskrnl-exe-problems.html?
 

mommyciri

Reputable
Apr 28, 2014
5
0
4,510
I just updated ati and it while updating it popped up as adm which I read amd took over ati but they are both still in my system files and if I manually update atheros it says it was successful but when I run a trouble shoot under my device it says it failed... I have been looking up info and I do believe I managed to remove a few items causing trouble....also I ran all the test under bios and they all passed.... I dont know hardly anything about computers so Im lost at what a lot of websites are saying.....sorry if this is all over the place.
 

mommyciri

Reputable
Apr 28, 2014
5
0
4,510
I clicked the links on my report all they did was tell me what each error meant not how to fix it, and I only see one link from you I clicked it as well and it just sent me to another question without a answer...Im sorry I dont understand I need things thoroughly explained , I have nf1 which effects the way I read and processes information.
 
Solution

mommyciri

Reputable
Apr 28, 2014
5
0
4,510
Thank you for your help, I understand there is a issue with ntoskrnl.exe and I have spent days googling about it, I learned more about programs on my computer and how to use certain programs I didnt know I had but none point to how to figure out which file is messed up, and I cant open ntoskrnl.exe, says it wont run on win32 mode and I also cant read my minidump files they open with symbols...I dont know if this is a easy fix but it doesnt seem that way...Thanks again though.