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HP Pro 3500 won't boot to Windows

Tags:
  • Windows
  • Windows 7
  • Boot Failure
  • Hewlett Packard
Last response: in Computer Brands
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April 29, 2014 12:18:16 PM

Hello,

I have an HP Pro desktop computer that was working fine, recently it started not booting to windows. The HP splash screen come up after I get the black screen "Windows Error Recovery, Windows failed to start. A recent hardware or software change might be the cause".
I tried starting windows normally, safemode, running all diagnostics, and launching the repair and none of that worked. I also have tried re-imaging the machine at least 3 times and I still get the message and will not boot to windows. I have taken out the memory, processor, cd drive and I still get the message and it still won't boot to windows. I have worked on about 50 of these and this is the first time I ran into this issue.

Can anyone help me with this issue?

Thanks.

Specs:
HP Pro 3500 Series
Processor: Intel i5-3470 CPU 3.2GHz
Memory: 4GB
Hard Drive: Toshiba 500GB
CD-ROM: HP
OS: Windows 7

Also, I can get to the bios just fine.

More about : pro 3500 boot windows

April 30, 2014 6:22:46 AM

C12Friedman said:
I'm thinking it's the hard drive itself that is faulty, you can run WD's Lifeguard for DOS utility here http://support.wd.com/product/download.asp?groupid=613&... or SeaTools for DOS here http://www.seagate.com/support/internal-hard-drives/con... either can be run independent of an OS and should be able to report on the health of the hard drive
Good luck




I had switch the hard drive with another working HP and it still didn't work.
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April 30, 2014 8:30:06 AM

Oh dear, that sounds to be more of a SATA controller issue yet all of your SATA ports are handled by the same controller... maybe try a different SATA port and/or cable?
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May 1, 2014 7:41:58 AM

C12Friedman thank you for all your help. I had figured it out, for some reason the bios was changed. I set everything to the defaults and now I'm able to boot to windows without any error messages or problems.
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