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My Laptop given message as below:This device (Seagate Backup Plus Desktop) is not working properly because Windows cannot load

Last response: in Storage
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April 29, 2014 10:36:02 PM

I have bought Seagate Backup Plus Desktop External Disk Drive recently. No matter I tried, althougt I could feel the external disk is activate, can't see it appear in my laptop.

I have tried change the USB cable and also reboots my laptop. yet nothing happen.

Please help!
Thanks a lot.

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a b D Laptop
a c 294 G Storage
April 29, 2014 11:06:28 PM

It may need a drive letter assigning to it: http://windows.microsoft.com/en-gb/windows/change-add-r...
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April 29, 2014 11:35:47 PM

Hi Phillip Corcoran, Thanks so much for your guidance. I will try your method now.

Appreciate your fast and kind assistance.

Have a good day.

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April 30, 2014 12:10:42 AM

Hi my newly bought Seagate Backup Plus Desktop External Disk Drive still not detectable when I it in my laptop. Any slution?

Thanks.

SophiaChang
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a b D Laptop
a c 294 G Storage
April 30, 2014 5:49:28 AM

You followed the instructions to add a drive letter to it?
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