Solved My Laptop given message as below:This device (Seagate Backup Plus Desktop) is not working properly because Windows cannot load Tags: Laptops Storage Desktops Backup Seagate Last response: April 30, 2014 5:49 AM in Storage Share SophiaChang April 29, 2014 10:36:02 PM I have bought Seagate Backup Plus Desktop External Disk Drive recently. No matter I tried, althougt I could feel the external disk is activate, can't see it appear in my laptop. I have tried change the USB cable and also reboots my laptop. yet nothing happen. Please help! Thanks a lot. More about : laptop message device seagate backup desktop working properly windows load Reply to SophiaChang Best solution Phillip Corcoran a b D Laptop a c 348 G Storage April 29, 2014 11:06:28 PM It may need a drive letter assigning to it: http://windows.microsoft.com/en-gb/windows/change-add-r... Reply to Phillip Corcoran Share SophiaChang April 29, 2014 11:35:47 PM Hi Phillip Corcoran, Thanks so much for your guidance. I will try your method now. Appreciate your fast and kind assistance. Have a good day. Reply to SophiaChang m 0 l Related resources How to fix 'Code31: "This device is not working properly because Windows cannot load the drivers required for this device." - Forum Can't find your answer ? Ask ! Get the answer SophiaChang April 30, 2014 12:10:42 AM Hi my newly bought Seagate Backup Plus Desktop External Disk Drive still not detectable when I it in my laptop. Any slution? Thanks. SophiaChang Reply to SophiaChang m 0 l Phillip Corcoran a b D Laptop a c 348 G Storage April 30, 2014 5:49:28 AM You followed the instructions to add a drive letter to it? Reply to Phillip Corcoran m 0 l Ask the community Post an answer Read discussions in other Storage categories Hard Drives DVD Drives DVD Writers Optical Media Flash Media NAS/RAID SSD Western Digital !