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My Laptop given message as below:This device (Seagate Backup Plus Desktop) is not working properly because Windows cannot load

I have bought Seagate Backup Plus Desktop External Disk Drive recently. No matter I tried, althougt I could feel the external disk is activate, can't see it appear in my laptop.

I have tried change the USB cable and also reboots my laptop. yet nothing happen.

Please help!
Thanks a lot.
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More about laptop message device seagate backup desktop working properly windows load
  1. Best answer
  2. Hi Phillip Corcoran, Thanks so much for your guidance. I will try your method now.

    Appreciate your fast and kind assistance.

    Have a good day.
  3. Hi my newly bought Seagate Backup Plus Desktop External Disk Drive still not detectable when I it in my laptop. Any slution?

    Thanks.

    SophiaChang
  4. You followed the instructions to add a drive letter to it?
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